ACCOUNT SALES COORDINATOR - Cosmetics

We are hiring an Account Sales Coordinator to join an exciting cosmetics company in Los Angeles, CA. This is currently a 6 month contract with potential to extend and will be based onsite in their LA Headquarters. As an Account Sales Coordinator, you will play a vital role in supporting the Account Sales Manager and ensuring the smooth operation of customer accounts, sales activities, and administrative processes within the cosmetic sector.

• Pay Rate: $24/HR

Responsibilities:

• Account Support: Assist the Account Sales Manager in managing and servicing customer accounts by coordinating communication, resolving inquiries, and addressing client needs in a timely and professional manner.
• Sales Coordination: Collaborate closely with the sales team to ensure effective order processing, order tracking, and on time delivery to clients. Manage and maintain accurate sales records and client data.
• Client Relationship Management: Build and maintain positive relationships with clients, acting as a point of contact for routine requests, order updates, and general information. Ensure clients receive exceptional service.
• Order Processing: Process and coordinate orders from clients, including order entry, order confirmation, and order status updates. Address any issues or discrepancies that may arise during the order fulfillment process.
• Product Knowledge: Develop a strong understanding of our cosmetic products, ingredients, and offerings to effectively respond to client queries and provide information as needed.
• Sales Reporting: Assist in preparing sales reports and forecasts, helping track performance against sales targets and objectives. Utilize CRM systems to manage customer interactions and sales data.
• Administrative Support: Provide general administrative assistance to the sales team, including managing schedules, preparing documents, and coordinating meetings.
• Market Research: Gather and report on market trends, competitor activities, and customer preferences to assist the sales team in adjusting strategies and identifying opportunities.
• Client Communication: Maintain open communication with clients through phone, email, and other communication channels, ensuring they are well informed and satisfied.

Required Qualifications:

• Previous experience in a sales support or customer service role is a plus.
• Bachelor's degree in business, marketing, or a related field (or equivalent experience).
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office.
• Basic understanding of cosmetic products and the cosmetics industry.
• Customer focused and proactive mindset.