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Form of workJob Description
Account Relations Associate
Job Responsibilities:
Required Technical Knowledge/Skills:
Required Education:
Benefit:
About the Company:
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- Contract Duration 3+ Months
Job Responsibilities:
- Account Relations Associate assists the Supplier Services Account Executive
- Assist in the coordination of the distribution of company resources to deliver services
- Assist in resolving problems for Electric accounts on 3rd party supply in Connecticut and Western Massachusetts
- Assist in Maintaining and managing business relationships with active 3rd party Suppliers
- Help ensure new Suppliers meet the Company's enrollment requirements.
- Facilitate and monitor EDI testing and supplier certification with the appropriate IT teams.
- Work to troubleshoot and resolve supplier issues
- Assist with any escalated supplier/customer complaints.
- Adhere to EBT Guidelines and assist suppliers/EDI providers to resolve any issues and inquiries.
- Assist Account Executive to work with various organization levels within and outside of the client.
- Account Relations Associate participates in meetings for planning, development, implementation, and administration of strategies related to 3rd party suppliers.
Required Technical Knowledge/Skills:
- Ability to develop and maintain business relationships
- Ability to act as an assistant to the liaison and to work effectively with various organization levels within and outside of the Company
- Ability to gather and analyze information helping identify and resolve process and quality issues
- Strong detail orientation as well as the ability to be thorough and precise
- Qualitative and quantitative analyses
- Good teamwork skills
- Strong spoken and written communication skills
- Strong customer service orientation
- Ability to multi-task
- Strong functional understanding of computerized business systems ( Microsoft Office, Outlook)
Required Education:
- Bachelor's degree preferred, or the equivalent work experience
Benefit:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Company:
- Our client is a Fortune 500 and Standard & Poor’s 500 energy company operating in New England as the largest energy delivery system. They are committed to safety, reliability, environmental leadership, and stewardship, and expanding energy options for its 3.7 million electric and natural gas customers. They are a company dedicated to its customers, communities, and employees. Their success depends on the best efforts of their engaged team- diverse, talented, and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.
#gttnonit
