Account Manager/Inside Sales

$5000 SIGN ON BONUS

Summary:

The position requires managing and maintaining existing and new accounts by entering and expediting orders, problem-solving, and forecasting inventory requirements to satisfy the customer's business needs. The applicant must pass a pre-employment comprehension test, employment physical, drug screen, and background check.

Responsibilities:

. Interact with outside sales, scheduling, production, and materials assignment to proactively address customer requirements.

. Professionally represent the company in daily interactions with key customers.

. Act as a key partner to the outside sales representatives and a valued advisor internally after developing expert knowledge about assigned customers.

. Take ownership of communications both internally and to customers to help build and strengthen relationships that support the Business.

. Be a key driver of just-in-time delivery performance and effective inventory management by monitoring shipments, managing order reports, and proactively addressing issues, including aged inventory.

. Manage pricing changes according to each specific customer program.

. Reconcile customer purchase orders with quotes, ensuring critical accuracy.

. Proactively learn customer order patterns to manage the effects of customer forecasts on the Business.

Requirements:

. A willingness to learn and grow in the steel processing business.

. Excellent written and oral communication.

. Strong organizational skills with attention to detail.

. Ability to balance the needs of the customer with the capabilities and internal constraints of the company.

. 2-year degree in Business or other related field

. 3-5 years prior Steel Service Center Customer Service/Inside Sales experience is preferred.

The compensation range is from $55,000 to $75,000 plus a bonus.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• No travel

Application Question(s):

• Do you have steel service center experience?

Ability to Relocate:

• Chicago, IL 60632: Relocate before starting work (Required)

Work Location: In person