Account Manager / Sales - Landscape Maintenance

Over 50 dedicated landscape professionals, skilled craftspeople from a variety of trades, state-of-the-art technology and equipment all working together to fulfil our purpose of creating ART through ECOLOGY.  With over 30 years of industry experience, we are privileged to have our teams out every day creating and maintaining award winning landscapes at the finest properties in Eastern Wisconsin. 

Grow, Lead & Exceed with us:

• State of the art technology & equipment
• Work on award winning projects
• Year-round training and continuing education opportunities
• Collaborate with green industry experts
• Be creative and build authentic relationships
• Year-round employment

Benefits and compensation

• Health, dental and vision insurance
• 401(K) with employer match
• Paid time off
• Paid Holidays
• Paid trainings and company outings
• Monday-Friday schedule
• Tuition reimbursement
• And more!

Apply today to become a part of our growing team of dedicated green industry professionals!

For more information about us or to take a look at our projects visit our website: https://landmarklandscapes.pro

JOB SUMMARY:

As an Account Manager you’ll be responsible for guiding the client through the process of creating and maintaining remarkable landscapes. From conceptualization and bidding a project or contract , to holding the client’s hand through the execution you'll be responsible for insuring the project or contract is a success for both the client and the company. You'll work with senior management and act as a point of contact for both clients and operations aligning the vision with the final product.

CORE OBJECTIVES:

• Maintain positive and long-term client relationships
• 5-star review from every client, every time, posted online
• No project hour totals over budgeted/contracted hours or costs
• Further develop Maintenance/ Snow division's  best practices and sales process
• Increase sales to existing Landmark Clients: Drill Deeper
• Develop plan for market expansions into surrounding counties

SALES AND MARKETING:

• Meeting with prospects and managing the Landmark Sales pipeline
  
• Creating landscape maintenance estimates and proposals and presenting them to clients
• Examine historical data to ensure accurate job estimating and maximum profitability
• Develop and maintain a database of new prospect and existing client information
• Update the sales funnel to track prospects and future workload
• Achieving monthly, quarterly, annual sales goals
• Represent company brand in client meetings, community outreach and conferences
  
• Work with Senior Management to develop and adhere to annual budgets

PROJECT MANAGEMENT:

• Acting as liaison between homeowner and internal Landmark experts in construction and maintenance
• Reading and updating landscape plans and construction drawings for field use
• Assisting with material selection and procurement
• Producing necessary documents for production crews
• Clearly communicate client’s expectations to the operations supervisor
• Weekly update to SLT with status reports: open and upcoming projects and contracts
• Resolve client issues promptly and accurately
• Provide support for production to address client requests and inquiries
• Recommend workflow improvements to ensure client satisfaction
• Ensure work performed follows company policies and practices
• Develop a timeline for the completion of milestones for projects
  
• Generate and propose change orders as necessary  to reflect variances on labor and materials