Account Manager (Remote)

Account Manager 

See What We’re All About

Encompass is one of the country’s largest suppliers of parts to repair products throughout the home. At our distribution centers located in Georgia, Florida, New York and Nevada, we stock parts from 250+ world-leading brands like Whirlpool, GE, Samsung, LG, Sony, Panasonic and Vizio. 

We are proud of our long history in the aftermarket supply chain and the opportunity to serve our valued customers. From our beginnings in 1953 as a parts supply house for television tubes and antennas, we have grown to be an industry leader supporting all segments of the supply chain in multiple product categories representing world-leading manufacturer brands.

We have a friendly and engaging workplace atmosphere that revolves around teamwork and adaptability. You won’t experience the typical office life here; we work hard and play hard (and sometimes dance too!). To us, each one of our team members is a VIP and we treat them as such.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• The Encompass Family – check out Who We Are to become a part of it!
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• All the traditional benefits like health insurance, life, short- and long-term disability – we care about your wellbeing!
• 401k/401k match, and paid time away – we’d love you to stay with us forever!
• Discounts on all our merchandise plus a variety of other cool special deals with area businesses

The Job at a Glance

As the Account Manager, you will maintain relationships with existing customers and strategically seek out relationships with potential customers. Being a sales guru, you will proactively manage your day by making a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers. You make it your mission to learn customer challenges and utilize Encompass Supply Chain Solutions Inc. value proposition to provide resolutions!

  (This opportunity is open for candidates residing in one of the following states - Florida, Georgia, Ohio, Indiana, Nevada, Texas, and West Virginia)

A Typical Day

• Place a high volume of outbound calls to new and existing customers
• Identify new opportunities, developing sales solutions, close sales opportunities, and negotiate pricing
• Sell Encompass Supply Chain Solutions Inc. resolutions and value proposition to our targeted customer base
• Drive revenue by prospecting and building a pipeline, foster personal relationships with potential and existing customers nationwide
• Identify and develop new account opportunities via account research, calling prospective clients and follow-up on existing customer orders
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting
• Conduct research on accounts to develop an understanding of the account’s business issues and other relevant information
• Collaborate with internal teams to enhance the overall customer experience.
• Educate customers on Encompass Supply Chain Solutions Inc. resources and capabilities (electronic resources, technical support, manufacturer relationships etc.)

To Land This Opportunity

• You are great with communication & you’re proficient in English (verbal and written)
• You think outside the box to exceed customer expectations! You might even say your middle name is “Above and Beyond”
• You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection
• You want to WIN! You’re self-motivated, passionate, and hungry to make a big impact.
• You describe yourself as proactive – You take initiative and follow through with attention to detail!
• You are resilient. You consider rejection an exciting challenge!
• You know MS Office (Word and Excel); knowledge of CRM programs (such as Salesforce) is a bonus!
• Bonus points if your average typing speed is at least 40 wpm.
• You retained a High School Diploma and/or combination of at least 2 years of sales/business development/customer development/account management experience 

Encompass Supply Chain Solutions, Inc., welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.