Account Manager Offshore

Our team currently has an opening for an Account Manager Offshore with our Coastal Chemical division.

Offshore Account Managersservice and sales efforts in the oil and gas industry to maximize sales and profit. They must utilize frequent face-to-face contact in a consultative sales approach to ensure the satisfaction of customer needs. The position is responsible for maintaining and developing existing assigned accounts. Account Managers - Oilfield must maintain customer relationships through on-site support, trouble-shooting, value-delivery, and meeting customer expectations and effectively work with other departments to achieve solutions appropriate and tailored to each customer account. They must uphold Brenntag’s core values and focus on customer excellence in all regards every day.

Essential Responsibilities and Tasks

Customer Business Development & Sales

• Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction by using good judgment and discretion in choosing between options to determine which are best for customer
• Utilize independent judgment to identify customer potentials, i.e., best opportunities for cross- and range-selling to existing customers, and engage relevant stakeholders as needed to accomplish the customer potentials (e.g., Brenntag Specialties sales staff)
• Identify customer needs and potential solutions and strategies to meet those needs using industry experience and product knowledge
• Consult with relevant stakeholders to create in a timely manner the best solution among those identified as available for the customer and that extracts maximum value (e.g., Sales Management/ Product Management for Pricing topics)
• Maintain professional relationships with internal teams and with customers
• Act as point of contact to assigned customers in all commercial matters, supporting the customer base of oil and gas producers related to oilfield chemical business
• Determine potential for new product opportunities through interaction with customers
• Educate customers on various products and how to utilize the products in their businesses
• Evaluate existing customer relationships, including maintaining existing business levels and developing strategies to grow the relationship
• Assist customers in product applications and promote repeat sales
• Frequently conduct visits to existing customer accounts and prepare the meetings
• Coordinate, negotiate and close sales for existing accounts and follow-up on questions from customer
• Ability to travel up to 75% of the time to assigned areas for 24/7 periods of time and at times with no advance notice in response to customer needs

Know-How Management to Provide Consultation to Customers

• Maintain an up-to-date level of product knowledge, e.g., via training to facilitate sales and educate customers on potential solutions.
• Keep up to date with changes and updates in the product portfolio and in the market.
• Keep up to date on feedstock and upstream developments that impact product price movement

General Administration in Support of Customer Account Management

• Maintain and ensure highest safety standards are met at all times
• Set and maximize prices considering value-based pricing in oil and gas industry within guidelines provided by Management
• Ensure appropriate data administration and documentation of all business cases (e.g., post processing of visits, creation of customer projects)
• Complete sales and revenue-related reporting
• Drive commercial and functional excellence based on guidance/ input from Commercial Excellence Function
• Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements

Additional Required Skills/Abilities

• Sound computer skills in the use of Microsoft Excel, Word, and PowerPoint
• Superior negotiation and communication skills with a specific ability to communicate complex chemical formulations and solutions to customers and non-technical individuals (remove from JD and add to AM3 and higher)
• Strong commercial understanding
• Ability to exercise independent judgment in matters pertaining to sales and maintaining accounts
• Problem-solving ability and good team player
• High self-management capabilities
• Customer-centric mindset, focusing on creating a positive experience for the customer
• Basic level of strategic thinking (business development, opportunities)
• Must be able to obtain all necessary clearances
• Frequent travel required as per business needs
• Valid driver’s license with clean driving record

Physical Job Requirements for Essential Functions

• Sit up to 70% of the day
• Type up to 50% of the day (up to 25% on AM I roles)
• Use computer programs up to 50% of the day (same as above)
• Use the telephone up to 30% of the day
• Stand up to 70% of the day
• Walk up to 50% of the day
• Drive up to 50% of the day
• Lift/push/pull up to 50 lbs.

Education and Experience

• Preferably Post-Secondary Education with a focus in Business, Science or equivalent
• Experience in oil and gas industry required, preferably in a sales capacity (4 to 6 years previously experience in a technical sales role is preferred)
• Knowledge of oil & gas chemical solutions required
• Experience managing accounts preferred

Job Type: Full-time

Pay: $100,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years
• 4 years
• 5 years

Schedule:

• Monday to Friday
• On call
• Overtime
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• Up to 50% travel
• Up to 75% travel

Experience:

• Oil & gas: 4 years (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road