Account Manager

At SimpsonScarborough, we spend our days building brands that endure, inspire, and elevate the all-important work of colleges and universities in shaping our future. Recognized as a leader in the higher ed marketing industry, our company runs a fully remote team of approximately 65 employees coast to coast.

We are a growing team looking for a self-motivated and enthusiastic new member. We expect a lot from our team members and champion their successes.
Requirements:

• Serve as the main point of contact for assigned clients, building and nurturing relationships to understand their goals, challenges, and objectives of their college/university eco-system.
• Own and manages project communications, ensuring effective and timely resolution in inquiries and concerns.
• Proactively communicate with clients, providing regular updates, and addressing inquiries and concerns. Work strategically with area leads and producers to ensure that clients’ goals, objectives, and concerns are met.
• Understand project timelines and internal and client deadlines and collaborate with both the internal and client project managers daily to follow up with action items, timeline execution, the status of deliverables.
• Champion efforts on behalf of internal teams to the client to ensure mutual respect and understanding.

Qualifications:

• Bachelor’s degree or equivalent work experience
• 3-5 years of account/project management experience in a client-facing position. Higher education marketing/communications/advancement industry is preferred but optional.
• Excellent verbal and written communication skills: listening, speaking, and writing. Ability to build solid working relationships with clients and project teams.
• Excellent organizational skills, attention to detail, ability to prioritize and work independently. Strong analytical and problem-solving skills, and a results-oriented working style.
• Ability to adapt and manage change. Ability to prioritize tasks and escalate deviations and changes when appropriate.
• Comfortable collaborating with remote project teams nationwide.

Salary, Perks & Benefits:

• Salary starts at $80,000.00 and will be commensurate with experience.
• SimpsonScarborough offers a full benefits package, including nationwide health coverage, dental, vision, employer paid life insurance, flexible time off (FTO), student loan reimbursement after waiting period, and voluntary benefits such as critical illness and accident insurance, 100% paid parental leave, and a 401k with employer contribution after waiting period.
• Perks include flexible work model including Flexible Fridays, telework stipend, weeklong agency closures (summer and winter), and a day off for your birthday.

At SimpsonScarborough, we believe diversity, equity, inclusion, and belonging are central to our core values, cultural norms, and critical to our long-term success. We believe this work is a continual effort that requires consistency, intentionality, vulnerability and accountability for ourselves and others. Through our efforts we strive to make impact in our work, in our workplace and in our industry.

SimpsonScarborough is an equal opportunity employer. We have a strict anti-harassment policy and a no tolerance non-discrimination policy. We welcome employees of all backgrounds regardless of nationality, race, religion, gender identity, veteran status, and all characteristics protected by state and federal law.