Account Liaison (Hme)

AdaptHealth Opportunity - Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Roberts Home Medical an AdaptHealth Company, is a respiratory medical equipment company seeking an energetic, hard working, organized individual for a full time Hospital Liaison position. This is an outside sales position in the field working in multiple hospitals with case managers and physicians and is considered entry-level medical sales. The position will cover the Roanoke, VA area.
The ideal candidate for this shall demonstrate strong communication skills, strong work ethic, professionalism, and computer proficiency. Must be able to work in a dynamic fast paced work environment.
Our organization creates a fun and positive work environment. We offer a competitive compensation and benefits package with base salary, bonus plan, paid time off, and health benefits after 90 days.
We are continuously growing across the U.S. in the industry of home medical equipment. We pride ourselves in hiring only the best and prefer to promote from within our organization. Candidates who strive for excellence and care in dealing with patients and referral sources will excel as a member of our organization.
We believe in providing a safe work environment, and we conduct background checks in our recruiting/hiring processes.
Job Duties:

• Be knowledgeable of and responsible for the current AdaptHealth policies and procedures that apply to this position.
• Represent AdaptHealth in a professional manner in face to face contact with patients, referral sources and hospital personnel.
• Responsible for maintaining and increasing revenue from hospital orders.
• Responsible for developing and maintaining cordial relations between AdaptHealth and hospital referral sources.
• Communicate between AdaptHealth management and the hospital physicians and staff, to address needs and resolve problems.
• Take complete and accurate orders for products and services.
• Develop and maintain working knowledge of home equipment, insurance guidelines, eligibility, and reimbursement for patients.
• Process payments and set patients up on AutoPay per AdaptHealth policy.
• Establish and maintain patient files with complete patient information.
• Obtain signatures and required documentation from hospital referrals to ensure payable status on all orders generated from the hospital, including but not limited to detailed written orders, and face to face notes that meet insurance guidelines.
• Provide periodic reporting and referral logs to AdaptHealth management as needed.
• Comply with all federal, state and local regulations.
• Assist AdaptHealth in meeting its growth and financial goals.
• Other duties as assigned.

Requirements
• High school graduate or equivalent.
• Minimum 2 years HME/Healthcare, office work, home delivery field, sales or equivalent.
• Strong command of the English language. Legible handwriting.
• Professional personal hygiene and appearance.
• Must possess current driver's license appropriate for job duties.
• Must be able to organize duties and follow up.
• Must be detail-oriented and be able to respond appropriately to disruptions in routine.
• Must be able to communicate clearly and accurately. Must be computer literate and have working knowledge of Microsoft Office software.
Physical Requirements:
• Must be able to lift up to 35 pounds frequently each day.
• Must be able to sit, stand or drive for long periods of time. Must be able to handle stressful situations for short periods of time.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Job Type: Full-time
Salary: From $40,000.00 annually plus commission
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road