Account Executive East Region

Company Description

Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.

In 2018, Eurofins generated 4.2 billion Euro proforma turnover in 800 laboratories across 47 countries, employing about 45.000 staff.

Eurofins stands for a conception of clinical diagnostics entirely focused on excellence, innovation and technological investment. Eurofins clinical diagnostics offers testing services in all medical specialties. 

As a central element in healthcare, clinical diagnostics contributes to every stage of patient care: predisposition, prevention, diagnostics, treatment monitoring and prognosis. 

With hundreds of thousands of clinical diagnostics tests performed every day, the laboratories of the clinical diagnostics division strive to ensure that every patient, wherever he or she lives, has access to the most specialized and most innovative techniques for diagnosis, monitoring and therapeutic adjustment. Our logistics expertise and our daily sample collection and delivery network, guarantee perfect continuity in the provision of care while ensuring the same standard of quality and access to innovation across all the regions we serve.

Job Description

Account Executive East Region responsibilities include, but are not limited to, the following:

• Maintains professional and positive relationships with all clients, by monthly phone calls and personal visits as needed
• Seeking out new opportunities within established region
• Handling customer concerns as well as identifying and resolving their concerns
• Communicating new service and product opportunities, feedback, special developments, or information collected during field activity to proper company staff
• Preparing schedules and action plans to identify particular targets and list the clients contact information
• Presenting and selling company services and products to current and prospective clients
• Follow up on referrals and new leads resulting after field activity
• Developing and maintaining the existing product knowledge and sales materials
• Establishing and maintaining new and established client relationships
• Prepares and submits client proposal for pricing to executive director
• Submits proposals and client service agreements to prospective clients
• Prepares in-service presentations to new clients
• Prepares full account set up in LIS, contact relation management systems and client supply management system based on proposal of services
• Creates, reviews, and maintains all client test requisitions
• Monitors competition by gathering current market place information on pricing, testing and marketing techniques
• Recommends changes in services and policies by evaluating results and competitive developments
• Resolves client complaints by investigating problems, developing solutions, preparing reports and making recommendation to management
• Attend local, regional and national meetings as needed
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Coordinating shipping programs and managing delivery of company products and services
• Coordinating with company staff to achieve the work required in closing up sales
• Assisting in the execution of marketing plans of company as required
• Performs duties in compliance with all applicable regulatory and accrediting agencies
• Supports Eurofins DPT’s business philosophy, leadership values and ethics
• In order to meet Eurofins DPT’s quality policy and objectives, all employees are expected to meet basic expectations of Eurofins DPT’s quality management system including, but not limited to good workmanship, adherence to standard operational procedures, training, good documentation practices, and accurate recordkeeping.

Qualifications

Basic Minimum Qualifications :

• Bachelor of Science or Business Administration degree required
• Minimum 3-5 years experience in deceased/living donation and transplantation field preferred.
• Minimum 3-5 years experience direct client support and sales.
• Willingness to travel
• Authorization to work in the United States indefinitely without restriction or sponsorship

The Ideal Candidate Possesses :

• Pleasant and exceeding personality
• Excellent internal and external customer service skills
• Able to meet fixed deadlines and manage under pressure
• Excellent verbal and written communication skills
• Positive individual and a hard worker
• Able to build and deliver presentations
• Knowledge of sales promotion and advertising techniques
• Good computer application skills such as Microsoft Word, Excel, PowerPoint, etc.
• Able to persuade and convince others

Potential Environmental Factors:

• This laboratory carefully maintains all hazardous materials.  All employees must abide by Eurofins DPT’s Safety and Exposure procedures.  This includes using the provided safety clothing and equipment.
• For a list of potential chemical hazards, see appropriate SDS sheet.

Additional Information

Position is full-time, working Monday-Friday 9:00am - 5:00pm, overtime, as needed.  Candidates currently living within the Eastern Region of the United States are encouraged to apply.

• Fully remote
• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Please be aware that this role will require access to a site that requires COVID-19 vaccination or exemption from vaccination requirements. Prior to starting work in this position, employees must show proof of full Covid-19 vaccination or exemption from vaccination requirements. Exemptions will be granted as warranted by medical contraindications, disability or sincerely held religious beliefs.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.