MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience. Account Management and Partnership Responsible for strategy execution, field sales operations, and support of assigned books of business and verticals. Provide account management including but not limited to: audits, field visits, training, business reviews, product knowledge support, customer concerns, brand compliance, and merchandising. Conduct regular meetings, training, and account reviews with assigned partners while ensuring they are maximizing Spectrum sales, as well as meeting quality standards and KPIs. Maintain knowledge, and ensure delivery and understanding of current products, services, promotions, offerings, etc., to assigned partners. Collaborate closely with owners from assigned partners to create/manage growth plans. Work with our Operations, Strategy, and divisional teams to ensure alignment with department and Company objectives. Coordinate and assist with special events, and oversee staffing, merchandising, and sales execution. Conduct side-by-side selling of Spectrum services to customers at retailer's locations, train and develop retailers. Sales and Business Development Forecast and allocate monthly goals to assigned partners at the start of each new fiscal month. Meet or exceed assigned KPI metrics including, but not limited to sales quotas, product mix, chargeback, etc. Ability to assimilate provided sales metrics and form strategies to improve poor performance areas and maximize assigned partners' potential. Provide frequent reports to channel leadership, including sales impact factors, activity feedback, challenges, etc. Prospect new business for quality partners that will represent Spectrum professionally and drive incremental sales volume. | 
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