Account Coordinator

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves -
Vendor Coordinator will oversee vendor compliance, vendor communication, and vendor development working closely with the Operation Manager to support all facility activities. The coordinator will be the first point of contact for internal and external customers seeking support and information from third-party services.
What is your day-to-day?

• Perform day-to-day oversight and completion of work orders, providing status updates to the Operations Manager as necessary.
• Assist with budgetary requests, analysis, and reporting.
• Provide backup support for meetings
• Assist in solving problems associated with building services/property management.
• To ensure proper vendor coverage for customer locations, the Vendor Coordinator will initiate new business vendors while also maintaining existing vendor business relationships
• Vendor Services Coordinator is responsible for managing the company's vendor verification programs to ensure a defined set of association vendors meet the company's requirements
• Serve as the vendor's first point of contact while developing strong working relationships with both new and existing vendors
• Collaborate with vendors to identify and correct service concerns
• Additional accountabilities may include setting up and adjusting the status of all vendors in the accounting systems and researching invoices received from vendors not yet in the system
• Monitor/analyze/report vendor performance and results, including cost, lead time, and vendor issues and/or complaints
• Ensures appropriate follow-up with vendors, team and client
• Seeks to continuously improve processes and systems for overall client satisfaction.
• Assist Finance, Sourcing, and other Account Management team members.
• Assists with receiving and dispatching work requests to technical staff, vendors, or other service providers.
• Assists with the coordination and scheduling of maintenance activities
• Handle multiple demands/priorities effectively and quickly adapt to change
• Other duties as assigned

Desired experience and technical skills
Required:

• 2+ years' experience with Facility or Property Administration
• Associates degree in facilities management, building, business, or other related field
• 2+ years of facilities or commercial real estate experience in an admin capacity
• Superior customer service skills and orientation
• Ability to maintain professionalism at all times under stressful situations
• Ability to plan and manage work under time constraints
• Ability to multitask and work without direct supervision
• Proficient in MS Office, and possess strong written, verbal, and people skills
• Strong organizational skills and collaborative style

Preferred:

• Familiar with Corrigo CMMS

Location:

• Remote - This position can be located anywhere within the continental U.S.

Location:
On-site -Des Moines, IA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible and Remote Work Arrangements may be available

About JLL -
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.