ACCESS Trainer (Criminal Identification Coordination Specialist)- Olympia

Salary : $53,964.00 - $72,552.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Job Number: 1962_CICS_CRD_110623
Department: Washington State Patrol
Division: Criminal Records Division
Opening Date: 11/06/2023
Closing Date: 11/28/2023 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description

• Do you have knowledge of local, state, and federal criminal justice systems and business practices?
  
• Do you have experience working in a records entry or dispatch position in a Washington state criminal justice agency, two years as a business auditor, OR a combination of all adding to two years' experience?
  
• Does traveling throughout the state sound exciting?
  
• Do you want a stable schedule, pay and benefits while contributing to the health and welfare of our communities?

If you said yes to these questions, this position might be right for you!
About the Position:
The A Central Computerized Enforcement Service System (ACCESS) Section provides Federal Bureau of Investigation (FBI) required user, Originating Agency Identifier (ORI) and device management, training, and performance auditing for all terminal agencies and users (criminal justice agencies, non-criminal justice agencies, and users that use the ACCESS system) within Washington state. Staff members act as subject matter experts for the Section providing education, audits, guidance and interpretation based on the federal standards. They manage and validate certified users and agency ORI and devices ensuring appropriate usage and security for the terminal agencies and devices. This position supports the mission by managing the program standards of system security, personnel security, training certifications, performance auditing, and providing subject matter experts for our criminal justice and non-criminal justice users. It supports positive solutions for terminal agency compliance to the applicable federal standards.
This position interacts with state, city, county, federal, and tribal criminal justice and non-criminal justice agencies. This position provides the tools for user agencies to meet the requirements of their agreement with the WSP to use the ACCESS terminals and for NJCA access to CHRI. The standards are provided by the FBI. This position provides the audit, training, and user management to effectively use the terminals and NCJA agencies in compliance with the FBI standards.
About the Division:
The Criminal Records Division (CRD) is comprised of four Sections: Collision Records Section, ACCESS Section, Identification and Background Check Section, and Criminal History Records Section.
The Washington State Patrol provides services for both criminal justice and non-criminal justice purposes and is also responsible for maintaining the statewide repository for fingerprint-based criminal history record information (CHRI).
About the Agency:
The WSP actively supports Diversity, Equity, Inclusion in the workplace, and is an Equal Opportunity Employer. The WSP strives to create and foster an inclusive culture inspiring everyone to be their authentic selves, speak openly, and be courageous. The WSP continues to focus on equitable hiring, training, and promotional practices and policies through innovative recruitment and retention solutions. Partnering with our communities helps the WSP provide the best in public safety services now and into the future.
Duties
WSP is currently seeking a Criminal Identification Coordination Specialist to join the Criminal Records Division in Olympia, WA.
Our new teammate will be able to:

• Builds presentations that meet state and federal training requirements for system usage, technical security, TAC, and other applicable topics.
• Provides training curricula and sets the standard for regional ACCESS trainers.
• Manages the regional trainer program by attending their classes, providing feedback, and ensuring all requirements in their agreements have been met each year.
• Schedules and instructs classes regionally, schedules training rooms, sets up training equipment including projector, computer, speakers, and microphone as necessary.
• Reviews and updates training materials as needed.
• Creates adult-based learning tools and group exercises to ensure training is interactive.
• Conducts performance audits of user agencies to ensure compliance with FBI and State standards related to the use of criminal history dissemination, submission of fingerprints to the state and FBI, chain of custody of records, written procedures, and state agreements in place for Livescan to WIN AFIS and remote sites agreements.
• Reports findings to agency executive management, and follows up on ACCESS business, technical security, non-criminal justice, and National Data Exchange (NDEX) audits.
• Reviews criminal history logs and reports to terminal agencies their compliance issues and ratio prior to their business audits.
• Conducts yearly WSP Law Enforcement Information Network Exchange (LINX) audits of all internal LINX users, compiles findings, reports completion and any audit findings to supervision.
• Manages the certification training for 20,000+ terminal users in Washington that must be completed initially then reaffirmed biennially.
• Manages all training presentations both for regional training and online, creates and manages test banks, and administers the training application to maintain all training certifications.
• Manages additional biennial training certifications for Terminal Agency Coordinators (TACs). Provides training to users on the National Instant Criminal Background Check System (NICS) requirements.
• Manages user authorization within two databases ensuring training records are maintained accurately, permissions and authorizations are provided according to the user's job duties, userID and passwords are issued, and information is updated as reported by terminal agencies.
• Manages Originating Agency Identifier (ORIs) and devices within ACCESS. Certifies agencies as criminal justice agencies.
• Assigns ORIs, disables, retires, and validates within the ACCESS switch, the Washington Crime Information Center (WACIC), National Crime Information Center (NCIC), International Justice & Public Safety Network (NLETS), and the ORI management via Omnixx Console database.
• Manages agency updates within the multiple databases and repositories for address and contact information.

Qualifications
Required Qualifications:

• Must possess a valid, unrestricted Washington State Driver's License or able to obtain one within 30 days of employment.
• Ability to travel throughout the State up to 50% of the time.
• Associates Degree OR- two years' experience working in a records entry or dispatch position in a Washington state criminal justice agency, two years as a business auditor, or a combination of all adding to two years' experience.
• Effective presentation, customer service, and communication skills, both written and verbal.
• Ability to provide professional, tactful, thoughtful communication with a team, peers, and customers.
• Knowledge of local, state, and federal criminal justice systems and business practices.
• Proficiency with multiple software programs including Microsoft products (i.e. Word, PowerPoint, Publisher, Outlook, and Excel).

If you have gotten this far and are thinking you do not qualify, consider again. It may be that lived experience, volunteer positions, or a combination of experience and education could demonstrate your ability to perform the duties within this job. If you are excited about this role but you're not sure if your experience or held credentials align perfectly with every qualification in the job description, we encourage you to apply anyway and contact the HR Consultant below to discuss your situation specifically. You may just be the needed candidate for this or other roles.
You must submit a cover letter, resume, and unofficial transcripts when you apply.
Why work for the Washington State Patrol?

• A healthy life/work balance by offering flexible schedules and telework options for most positions.
• Infants at Work Program based on the long-term health values of infant-parent bonding and breastfeeding newborns.
• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work
• Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01
• Qualification for the

.
Supplemental Information
This recruitment may be used to fill multiple vacancies.
For more information regarding how to apply for this position, please click here.
WSP Policy 1.04.020 - WSP does not engage in, or assist with, civil immigration enforcement, therefore; In no stage of the hiring process will the immigration status of family members of the candidate be investigated by the Washington State Patrol.
Questions?
Please contact Monica Simpson at
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More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on pa...