Academic Testing Daytime Coordinator

The Academic Testing Coordinator(s) (Coordinator III) coordinates administrative functions of Academic Testing within the educational system of USU. This role involves coordinating the scheduling, administration, and processing of various academic tests, ensuring compliance with relevant policies and procedures, and providing support to the Testing Manager, students, faculty, and staff involved in the testing process. The Academic Testing Coordinator(s) also plays a key role in maintaining test security, managing testing materials, and analyzing student and instructor feedback to inform decision-making and improve testing outcomes. Hours: Mon – Fri 8:00 am – 5:00 pm.

• Coordinate between students, faculty, and staff to ensure that students receive appropriate exam accommodations.
• Answer questions and resolve concerns about exam accommodation policy and procedure via phone, email, and in-person.
• Create additional training materials for students, faculty, and staff to inform about applicable policies and procedures.
• Maintain detailed exam records using the Materials and Testing Services system. Monitor the exam accommodation process to ensure procedures used are effective. Provide feedback for and adjust established processes as needed for improvement. Utilize assistive technology as needed to provide students access to their exams.
• Assist in hiring, training and supervision of hourly employees. Ensure that hourly staff follow an established process for administering and tracking exam materials and information.
• Maintain computer hardware and software in the Testing Area. Project staffing needs based on number of exams.

Minimum Qualifications:

• Four years of office experience; OR four years of education; OR an equivalent combination of education and experience.
• Experience creating, composing, and editing written and electronic material with attention to detail.
• Proficient in MS Office suite (Word, Excel, Outlook, and PowerPoint).

Preferred Qualifications:

• Bachelor's degree.
• Knowledge and experience of university policy and procedures.
• Experience with university systems (e.g. Banner, Canvas, MATS).
• Ability to multi-task and efficiently manage multiple inquires via phone, email, online chat, and in-person.
• Ability to maintain a professional manner while providing a friendly office atmosphere for students, faculty, and administrators in a high stress environment, with excellent conflict resolution skills.
• Ability to work independently.

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover Letter to be typed/pasted at the end of your application

 

**Document size may not exceed 10 MB.**

Minimum $32,000; Commensurate with experience, plus excellent benefits

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888, Utah State University is Utah’s premier land-grant and space-grant university, with a strong commitment to excellence, access, and inclusion. USU serves approximately 27,500 students throughout the state at three residential campuses, eight statewide campuses, and 23 education centers. USU Online has served students from all 50 states and 55 countries for over 25 years, and USU Extension provides outreach and service to all counties in Utah.  

 

As a land-grant university, USU engages communities and empowers people to lead successful lives of involvement, innovation, and impact. As an R1 research institution, USU provides a high-quality undergraduate and graduate education at an affordable price. Washington Monthly has consistently ranked USU in the top 10 among public universities for contribution to social mobility, research, and public service.  

 

Utah State is committed to cultivating a diverse, equitable, and inclusive community where different perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Learn more about USU. 

 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

 

*updated 7/2023

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023