911 Emergency Medical Dispatcher-- Night Shift

You MUST submit an application on our website https://www.mcems.us/344275_2 to be considered.

We are looking for a dispatcher to be part of our team of healthcare professionals. The job isn’t simple and it’s not for just anyone but for those who succeed, it is VERY rewarding to make such a positive difference in people’s lives!

The ideal candidate is an excellent communicator and able to remain calm and composed, especially in demanding situations. You must be able to multi-task as well as exercise sound judgment.

This job is ideal for someone who is:

• Dependable – more structured than spontaneous

• Detail-oriented

• High stress tolerance -- thrives in a high-pressure environment

• Alert-- this is a safety sensitive position that requires a constant state of awareness.

• Positive attitude and ability to work through rapidly unfolding situations

• Desire to assist members of the public who may be in distress

• Desire to work with modern technology with a focus on providing a fantastic customer experience

Responsibilities

• Receive emergency and non-emergency calls and record significant information

• Use radio, phone, and computer to direct crews, vehicles, or other resources to appropriate locations

• Monitor the status of field units throughout the call

Key traits and characteristics of a successful an Emergency Medical Dispatcher

• Sound judgement and critical thinking

• Outstanding multitasking abilities

• Windows 10 proficient

• Fast typing with experience in data entry

• Ability to follow procedures and guideline for emergency situations

• Proficient in English (oral and written)

• Active listener with excellent communications skills

Our center

Muskogee County EMS has one of the best dispatch centers in Oklahoma! We have been an Accredited Center of Excellence since 2000 and were the 41st center in the world (yes, I said the world!!) to attain Medical ACE, placing it among the very highest-performing emergency dispatch agencies worldwide. We focus on career development and education. If you are looking for a career and not just a job, you’re in the right place!

Benefits:

What’s in it for you?

• An impactful career you can be genuinely proud of

• We provide paid training – we will give you Emergency Medical training, customer service training, quality assurance training, first responder training, as well as all dispatcher training. We invest a phenomenal amount into our employees, which is one of the things that makes us fantastic to work for!

• We have excellent and very affordable medical, vision, and dental insurance with 2 different plans to choose from to suit your specific needs.

• Free (yes, you read that right, free!) healthcare provided by CareATC! There is a long list of medications they provide for free as well

• Disability insurance

• Employee assistance program

• Flexible spending account

• Company paid Life insurance up to $110,000

• Paid time off (waiting period may apply)

• We are also on a defined benefit pension retirement through the state of Oklahoma – OPERS (that means no stressing about the stock market!)

Schedule:

• 12 hour shifts

• Day and Night Shifts (goes by seniority, but hey, bring your friends and then you will rise in no time)

• For being a great sport and working nights, we have a Night Shift differential!

• Some holidays (unfortunately there are still emergencies on Christmas Day)

• Weekends (you get every other Friday-Sunday off for those weekend getaways)

Do you have a desire to help people? Are you the calm in the chaos?

Again, you MUST submit an application on our website https://www.mcems.us/344275_2 to be considered for the position.

Job Type: Full-time

Pay: From $20.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift
• Holidays
• Night shift
• Rotating weekends

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person