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Form of workStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.
Posting Notes: TJ Maxx Store 0086 || 2600 Old Dawson Rd || Albany || GA || 31701
- Job Description:
- The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store. The CSA (Tactical Uniform) uses a Company-issued Body Worn Camera to record specific events involving critical incidents for legal, safety, and training purposes.
- Roles and Responsibilities of CSA (Tactical Uniform):
- Maintains a proper and professional stance in the designated area at the front of the store.
- Wears the Company-issued CSA Tactical Uniform consisting of a tactical vest and black shirt.
- The CSA provides their own black pants and black shoes.
- Makes verbal contact with any customers within 10 feet of them within 10 seconds using a welcoming tone of voice.
- Directs customers to areas of the store they may ask about.
- Notifies an Associate and/or Manager via a Company-issued radio when a customer has a question or concern.
- Properly responds to Merchandise Protection Pedestal Activation.
- Adheres to proper use of the Body Worn Camera as outlined in policy and procedure.
- Documents required incidents in case management.
You can also feel good knowing that TJ Maxx is part of The TJX Companies, Inc., a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, HomeSense and T.K. Maxx.
Discover Different. Apply today!
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
