69054 Admin- Human Resources- Employee Relations Manager

The ER/LR Manager reports to SVP of HR Strategy for a growing NYC not for profit; The Child Center of NY’s mission is to strengthen children and families with skills, opportunities and emotional support to build healthy, successful lives. Experience working with unions in behavioral health Article 31 clinics, Youth Development and Early Childhood programs is a plus.
Job Summary:
The Employee Relations Manager will oversee labor relations and Human Resources matters, gathering, collecting, and maintaining documents and records required for contract and policy development, investigations, and negotiations.
Responsibilities:

• Handles routine labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refers complex matters to appropriate management staff.
• Attends disciplinary meetings and step one grievances for 1199, 338 and DC 37 unionized workforce.
• Serves as the initial contact and liaison for intake and assessment of employee complaints.
• Conducts initial interviews and gathers information for Employee Relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.
• Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
• Collects information and data to assess cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.
• Provide coaching to managers on the resolution of sensitive employee situations, including performance improvement, disciplinary actions and terminations.
• Manage administration of existing collective bargaining agreements, respond to Union requests for information, and advise management on labor-related issues, including the interpretation and enforcement of existing labor agreements. Establish effective professional relationships with union representatives and meet with union representatives as needed to conduct employer business.
• Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and Human Resources.
• Assists with preparation of plans, policies, documents, and reports including EEO-1, affirmative action plans, organizational charts, labor agreements, and employee handbooks.
• Assists with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.
• Performs other duties as assigned.

Requirements:

• Bachelors degree in Human Resources, Labor Relations, Business, Accounting, or related field required
• 5 years or more of labor relations/human resource administration required
• Thorough understanding of laws, regulations, and guidelines related to HR and contract negotiations
• Strong analytical and problem-solving skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent verbal and written communication skills
• Excellent time management skills with the proven ability to meet deadlines
• Proficient with Microsoft Office Suite and HRIS systems, Ceridian Dayforce a plus

The Child Center of NY is an equal opportunity employer. We serve some of the most diverse communities and welcome applicants from all backgrounds. M/F/D/V EOE