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Successful candidate will interface with some of JPMorgan´s most valuable clients, from both Corporate and Financial Institutions.
The Tech Implementation candidate will practice on leading projects locally and regionally, from understanding and assembling clients and business requirements, to organize project’s planning and its execution. Defines project’s feasibility by assessing needs and risks, acting as consultant, sharing best practices, establishing action plans, managing deliverables and work teams to ensure project’s deadlines are met. Deep knowledge on cash and digital channels, and system integrations.
The role must ensure that all Cash Management Services offered to clients and ensure that these critical services are offered in the most effective way. The individual should have an inquiring attitude to understand the key drivers of supporting the Treasury Payments business and to drive strategies to onboard clients, mitigating risks, enhancing P&L and creating business opportunities.
Job Responsibilities
- Function as subject matter expert across complex Payments Implementations – including existing digital channels, file transferring, H2H and emerging technologies integration solutions; including API, SWIFT and other platforms
- Lead solution implementation, from understanding and assembling clients and business requirements and determine project feasibility, delivering a JPM first in class business solutions, with strong controls and efficient time to market.
- Lead new product development, acting as stakeholder on project squads, determining process lifecycle to enable a smooth implementation; assist with concept design, feature development, and preparation for product launch to clients as necessary.
- Function as project manager, putting together project plan, considering scope, documentation, entitlements, testing, sign-off and Hyper care/PVT, managing and controlling deliverables and stakeholders to ensure project timeline is met and effectiveness is achieved.
- Work as an advisor to Sales teams and the Implementation Managers on best practices and integration solutions to enable high tech driven products.
- Lead changes associated with stakeholders, including new processes, tools, regulatory changes.
- Communications and training by engaging the right levels of stakeholders (Products, International Technical teams, Global Development teams).
- Liaison with Third Party Vendors to integrate internal systems with client features
- Represent organization on Local and Global RFPs.
Required Qualifications:
- Minimum 5+ years industry experience, preferably across financial services/banking
- BS degree or equivalent experience required;
- Must have significant partnership, strategic alliance, or deal execution experience and/or strategy and/or consulting experience
- Experience formulating business strategy, including structuring problems, completing analysis, and making recommendations
- Project management experience in a cross-functional environment
- Ability to work independently and quickly adapt to new or ambiguous situations without significant assistance
- Deep analytical skills including understanding of common financial statements and ability to build financial models in Excel
- Exceptional written and oral communication skills and ability to communicate to senior internal and external stakeholders and clients
- Sense of urgency with disposition to execute and a demonstrated career of successful partnership and/or deal execution
- Proven exceptional relationship building skills
- Proven experience in working across departments and lines of business within large organizations
- Strong proficiency in MS Word, PowerPoint, and Excel
- Fluent in English, Spanish is a plus
- High influential skills to drive global teams on the achievements of client demands / solutions
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.JOB DESCRIPTION
- Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
- Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
- Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
- Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
- Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
- Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
- 6+ months of customer service experience
- High school diploma or GED equivalent
- Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
- Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
- Strong desire and ability to influence, educate, and connect customers to technology
- Cash handling experience
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
