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SalaryCastlery is looking for a 3rdParty Logistics (3PL) Manager to join our US Operations Team in Winston-Salem,North Carolina. This is an in office position.
This role will perform a blend of both operational and project management functions to help drive our growing network.
The 3PL Manager will be responsible for developing, maintaining, and growing our rapidly expanding network of 3PL warehouses, carrier, and employee relationships. Collaborating across logistics networks and other business units creating value and improving processes to advance the business forward.
What you'll be doing
- Manage remote teams responsible for 3PL Warehouse oversight, inbound coordination, carrier management, and operations.
- Manage and control performance, improve quality, services, capacity, and cost of 3PL warehouses globally to optimize our fulfilment & logistics operations.
- Conduct periodic performance reviews with our 3PLs and carriers and continually search for opportunities to further improve our customer experience, reduce lead times, and improve operational effectiveness.
- Develop and maintain KPIs and SLAs. Analyze performance data and work with our 3PLs and carriers on the root cause and execute corrective action plans.
- Maintain collaborative relationships with 3PL providers and third-party vendors to assure the complete scope of logistics activities remain connected with operations and compliant with quality requirements.
- Support all routing, billing, and claims processes
- Ability to travel up to 25% to perform warehouse and delivery audits across our network.
What you'll need
- Bachelor's degree in Business, Logistics, Operations, Engineering, or a related field
- 5+ years of managing third-Party Logistics relationships
- 5+ years of experience shipping large freight/ bulky goods
- Strong ability to operate and manage projects efficiently and effectively across functions
- Advanced knowledge of Microsoft Excel
- Strong analytical, interpersonal, and proven decision-making skills
- ERP, WMS, and TMS Experience
- Last Mile / Final Mile Experience
- Experience with RFP process
What makes you stand out
- Furniture industry experience
- Lean Six Sigma experience
- BI, SQL, Tableau experience
- Experience working in ecommerce
- Import/Export Experience
- Experience working with remote teams across different geographic regions
What we promise
Our first promise - the ride of a lifetime
You'll be joining a company in its most exciting phase; we've proven our product market fit, and with the growing online penetration of furniture, we're now focused on hypergrowth. You'll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.
Our second promise – a place to thrive
We're building a company that has people as one of the company's core pillars for success. It's our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.
We're committed to our employees' growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.
Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.
