Youth Care Specialist

In this key position as Youth Care Specialist, your primary responsibility is to provide crisis invention, de-escalation, and behavior modification techniques in a trauma-informed, strength-based, youth centered way at all times. This includes on-call availability and schedule flexibility. Performance will be measured by your individual outcomes, achieving your individual targets/goals, your contribution to your overall program team/department and your buy-in to the culture of the organization.

Overview of Responsibilities:

• Display individual proficiency and effectiveness in the role
• Be punctual, arrive on time, and prepared
• Learn and utilize the organization’s systems, processes and procedures as instructed
• Display a high degree of being open to coaching/feedback regarding performance and areas of improvement
• Contribute to a positive team culture through your actions, attitude, and communication
• Consistently deliver excellent customer service and care to your clients
• Conduct yourself in the highest standards of ethics and integrity while displaying emotional intelligence in your day to day work with customers, peers, and leadership
• Represent the organization internally and externally through your communication and conduct as a Youth Care Specialist
• Display trauma-informed care and principles
• Provide vigilant supervision and monitoring of every client in your care, ensuring that the milieu is always in ratio and every child is safe
• Provide mentoring, guidance, support and develop a therapeutic relationship with each child in your care, displaying CARE principles at all times
• Help support a trauma informed milieu where physical restraints are an absolute last resort
• Engage youth in activities and 1:1 sessions in order to create a learning environment
• Help ensure the physical milieus you are in remain clean, safe, and cared for by adhering to regular cleaning and sanitation expectations
• Ensure all direct care documentation meets internal and external quality and regulatory standards

• Minimum of 21 years of age
• High School Diploma
• Bachelor’s Degree is preferred but not required (based on life experience)
• Experience working with children and/or adolescents – preferably working with youth within a secure residential facility and/or a behavioral health setting
• Experience working in an on call or shift-based setting
• Proficient in MS Office suite
• A valid driver’s license, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, and an extensive background check is required

Physical Requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, employees are required to walk, sit, use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, and depth perception.

Thompson is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.