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SalarySupplemental Information
Workforce Development Specialist 1/2/3
Office of Workforce Development
Division: RESEA
Location: Bossier City, LA
Position: 50567642
Announcement: LWC188848-1-11-24KK
Position Information
This position will be filled as a temporary Job Appointment up to 24 months, not to exceed 48 months; should a permanent position become available, the employee may be converted to a Probationary Appointment should funding allow.
Applicants should demonstrate proficiency in the following areas:- Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training
Exhibits the specialized knowledge and skills associated with the position
Effectively applies specialized knowledge and skills to perform work tasks
Keeps one's job skills current
Examples of Well-Qualified Behaviors:
Earns or maintains industry-specific credentials
Shares expertise with others
Serves as a subject matter expert- Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Delivers services and/or products that meet customer expectations
Responds to customer questions and/or requests in a timely manner
Conducts a thorough assessment of what the customer wants and needs fosters positive relationships with internal and external customers
Examples of Well-Qualified Behaviors:
Delivers services and/or products that exceed customer expectations
Anticipates customer questions and/or requests
Maintains positive relationships with internal and external customers provides varied solutions based on customer wants and needs- Thinking Critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.
Forms conclusions based on logic and factual evidence
Evaluates relevant and reliable evidence: data, opinions, and arguments
Identifies potential bias or logical flaws in interpretations, viewpoints, or perspectives Identifies the problem or question to clarify the purpose and context
Examples of Well-Qualified Behaviors:
Eliminates bias and logical flaws from interpretations, viewpoints, or perspectives
Explains the relevance and reliability of the evidence used for critical thinking
Seeks feedback to ensure clarity of purpose and context
Makes recommendations based on logic and factual evidence
As part of a Career Progression Group, vacancies may be filled from this recruitment as a Workforce Development Specialist 1, 2, or 3 depending on the level of experience of the selected applicant. Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities page" for specific information on salary ranges, minimum qualification requirements and job concepts for each level.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
This agency participates in the E-Verify system for verification of citizenship and employment authorization.
All applicants selected for employment must submit to drug screening and background check.
If you are contacted for an interview, please let us know at that time if you need a special accommodation for a disability.
The Louisiana Workforce Commission is an equal employment opportunity employer and serves as a model employer for individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154
LWC does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, disability, age, or pregnancy, and prohibits harassment of any type.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
For further information about this vacancy contact:
Kedrick Kennedy
kkennedy@lwc.la.gov
Louisiana Workforce CommissionQualifications
- MINIMUM QUALIFICATIONS:A baccalaureate degree.SUBSTITUTIONS:Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.NOTE:Any college hours or degree must be from an accredited college or university.
Job Concepts
- FUNCTION OF WORK:To provide professional support services for Workforce Development programs.LEVEL OF WORK:Entry.SUPERVISION RECEIVED:Close from higher-level Workforce Development personnel.SUPERVISION EXERCISED:None.LOCATION OF WORK:May be used by state agencies with WORKFORCE DEVELOPMENT functions.JOB DISTINCTIONS:Differs from Workforce Development Specialist 2 by the absence of experienced-level duties.
Examples of Work
- EXAMPLES LISTED BELOW INCLUDE BRIEF SAMPLES OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. PLEASE NOTE THAT NOT ALL TASKS ARE INCLUDED.Performs entry-level professional duties for WORKFORCE DEVELOPMENT programs such as membership, skills development, recruitment/job placement, and business services.Provides entry-level professional support for Workforce Development programs such as examining, inspecting, investigating, tracking of trends, and/or researching program activity for a Workforce Development statewide program. Advise supervisor of matters which might indicate program abuse.Answers general questions regarding assigned programs to assist local offices, employers, and applicants. Assists with general technical problems and advises on program policies and procedures.
May begin conducting interviews to assess a client’s interests, aptitudes, abilities and personality to develop educational, vocational planning or employment plans. Assist clients in developing realistic career paths.
Participates in providing skills development services to employers, applicants, and claimants such as job readiness skills, personal appearance, educational and/or vocational counseling, interviewing skills, career path selections, reemployment, training, Unemployment Insurance Claims procedures, and/or Unemployment Insurance Appeals.
Communicates with area employers to promote agency services.
- Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Holidays and Leave – State employees receive the following paid holidays each year:***** Additional holidays may be proclaimed by the Governor- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
- 01QUESTION 1 Rate your ability to display expertise based on our definition: The ability to exhibit specialized skills orknowledge gained from experience or training.1= I have no experience and/or am uncomfortable displaying expertise2= I have limited experience or require assistance to display expertise3= I can display expertise4= I can display expertise and help others improve their ability to display expertiseQUESTION 2 Explain your rating by providing specific and relevant examples in the box below.02QUESTION 1 Rate your ability to focus on customers based on our definition: The ability to serve the needs of thosewho support and/or rely on the services provided.1= I have no experience and/or am uncomfortable focusing on customers2= I have limited experience or require assistance to focus on customers3= I can focus on customers4= I can focus on customers and help others improve their ability to focus on customersQUESTION 2 Explain your rating by providing specific and relevant examples in the box below.03QUESTION 1 Rate your ability to think critically based on our definition: The ability to objectively question, analyze,interpret, and evaluate information to form a conclusion.1= I have no experience and/or am uncomfortable thinking critically2= I have limited experience or require assistance to think critically3= I can think critically4= I can think critically and help others improve their ability to think criticallyQUESTION 2 Explain your rating by providing specific and relevant examples in the box below
* Required Question
