Address
Form of workPosition Details
Position Information
About Us
Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title
Workforce, Career, and Community Education Assistant, Allied Health Programs
FLSA
Non-Exempt
FT/PT
Full Time
Hours Per Week
37.5
Work Schedule
M-F 8:30-5; Daily on-campus attendance is required
Grade
8
Minimum Compensation
$38,545
General Responsibilities
Performs clerical and administrative support for the Division of Workforce, Career, and Community EducationAllied Health contracts and open enrollment programs. Assists supervisor(s) with course implementation and provides general support for the workforce development unit. Assists students in registering for and selecting classes. Handles a high volume of phone calls on a multi-line phone system. Provides telephone coverage, clerical support, mail processing, course evaluation processing, word processing, Colleague data entry, program reports, and serves as a back-up support to other workforce development programs as needed. Under general supervision, assists with instructor and vendor contracts, course file management, and new personnel document processing. Utilizes Colleague for invoicing and purchasing. Processes appropriate documents regarding new contractual and temporary/hourly adjunct and staff and processes contracts for payment.
Work Performed
Acts as a point of contact for program information via phone, email and in person.
Provides courteous and informed customer service for students by assisting with student registration, transfers, drops, and course information. Responds to student inquiries in a timely fashion.
Responsible for providing information and requested materials in response to inquiries, community requests or as needed for marketing purposes.
Assists students, instructors, and the general public answering questions regarding registration, transfers, refunds, certificates, course schedules, course requirements, policies and procedures, and directions to campus classrooms/buildings.
Responsible for data entry into Colleague.
Performs word processing and data entry assignments to include maintenance of various distribution lists and course and instructor information maintained in the database.
Runs proofing reports to ensure the accuracy of course information and makes corrections as necessary.
Assists Skills Lab Coordinator with all aspects of the procurement process relating to the purchase of supplies and equipment necessary for various Allied Health programs/courses.
Prepares course packets, delivers instructor materials, and prepares class signage.
Assists with the preparation of documents, including certification and accreditation renewal applications, contract agreements, and other correspondence.
Receives, sorts, and processes instructor contracts attendance, grades and evaluations.
Maintains electronic file systems; scans and organizes documents, including syllabi, attendance, gradebooks, and other course documents.
Communicates with instructors to obtain and supply materials for classes.
Prioritizes multiple project assignments, applies a high degree of accuracy and efficiency.
Supports workforce development programs and assists division with special projects as assigned.
Performs other duties as assigned.
Minimum Education Required
High School or equivalent
Minimum Number of Years Experience Required
2
Other Knowledge Required
Preferred
OTHER REQUIREMENTS
Working Conditions
May require some lifting and moving boxes of supplies or instructional materials. May be asked to rearrange hours to meet specific division needs.
Supervisory Postion?
No
Division
Workforce, Career, and Community Education (Div)
Department
Continuing Education
Posting Detail Information
Posting Number
B249P
Number of Vacancies
1
Best Consideration Date
09/25/2023
Job Open Date
09/12/2023
Job Close Date
Open Until Filled
No
Job Category
Staff
Benefits Summary
Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.
Applicant Instructions
*Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings
https://howardcc.peopleadmin.com/postings/3274
EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.
Position Information
About Us
Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title
Workforce, Career, and Community Education Assistant, Allied Health Programs
FLSA
Non-Exempt
FT/PT
Full Time
Hours Per Week
37.5
Work Schedule
M-F 8:30-5; Daily on-campus attendance is required
Grade
8
Minimum Compensation
$38,545
General Responsibilities
Performs clerical and administrative support for the Division of Workforce, Career, and Community EducationAllied Health contracts and open enrollment programs. Assists supervisor(s) with course implementation and provides general support for the workforce development unit. Assists students in registering for and selecting classes. Handles a high volume of phone calls on a multi-line phone system. Provides telephone coverage, clerical support, mail processing, course evaluation processing, word processing, Colleague data entry, program reports, and serves as a back-up support to other workforce development programs as needed. Under general supervision, assists with instructor and vendor contracts, course file management, and new personnel document processing. Utilizes Colleague for invoicing and purchasing. Processes appropriate documents regarding new contractual and temporary/hourly adjunct and staff and processes contracts for payment.
Work Performed
Acts as a point of contact for program information via phone, email and in person.
Provides courteous and informed customer service for students by assisting with student registration, transfers, drops, and course information. Responds to student inquiries in a timely fashion.
Responsible for providing information and requested materials in response to inquiries, community requests or as needed for marketing purposes.
Assists students, instructors, and the general public answering questions regarding registration, transfers, refunds, certificates, course schedules, course requirements, policies and procedures, and directions to campus classrooms/buildings.
Responsible for data entry into Colleague.
Performs word processing and data entry assignments to include maintenance of various distribution lists and course and instructor information maintained in the database.
Runs proofing reports to ensure the accuracy of course information and makes corrections as necessary.
Assists Skills Lab Coordinator with all aspects of the procurement process relating to the purchase of supplies and equipment necessary for various Allied Health programs/courses.
Prepares course packets, delivers instructor materials, and prepares class signage.
Assists with the preparation of documents, including certification and accreditation renewal applications, contract agreements, and other correspondence.
Receives, sorts, and processes instructor contracts attendance, grades and evaluations.
Maintains electronic file systems; scans and organizes documents, including syllabi, attendance, gradebooks, and other course documents.
Communicates with instructors to obtain and supply materials for classes.
Prioritizes multiple project assignments, applies a high degree of accuracy and efficiency.
Supports workforce development programs and assists division with special projects as assigned.
Performs other duties as assigned.
Minimum Education Required
High School or equivalent
Minimum Number of Years Experience Required
2
Other Knowledge Required
- A high school diploma (A.A. Degree preferred);
- At least two years of experience in an office environment requiring excellent technical, organizational, interpersonal, and problem solving skills.
- Demonstrates excellent attention to detail.
- Demonstrates office experience with emphasis on data entry, record keeping, general clerical skills, office procedures and organization.
- Skilled in Microsoft Office Suite required.
Preferred
- Experience in health care preferred
- Experience using Colleague, Access, Outlook and related software programs desirable
OTHER REQUIREMENTS
- Must maintain strict confidentiality and use good judgement in dealing with clients, instructors, and all levels of individuals within the college and the community.
- Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.
- Ability to communicate effectively, both verbally and in writing
- Regular attendance is a requirement of the job
- Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity
Working Conditions
May require some lifting and moving boxes of supplies or instructional materials. May be asked to rearrange hours to meet specific division needs.
Supervisory Postion?
No
Division
Workforce, Career, and Community Education (Div)
Department
Continuing Education
Posting Detail Information
Posting Number
B249P
Number of Vacancies
1
Best Consideration Date
09/25/2023
Job Open Date
09/12/2023
Job Close Date
Open Until Filled
No
Job Category
Staff
Benefits Summary
Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.
Applicant Instructions
*Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings
https://howardcc.peopleadmin.com/postings/3274
EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.
