Work Center Supervisor

Job Title:Work Center Supervisor

Location: 425 Paul Rd, Rochester, NY 14624

Position Type: Full-time

Company: Lifetime Assistance, Inc.

About Us: Lifetime Assistance, Inc. is a leading nonprofit organization dedicated to providing comprehensive support services to individuals with developmental and intellectual disabilities. With a mission to empower individuals and promote their independence, we have proudly served our community since 1978. As the 8th largest employer in Rochester, we are committed to building a team of compassionate professionals who share our vision of enhancing the lives of those we serve.

Position Overview: Responsible for day-to-day operations of LAICO Industries and Classified Scanning and Shredding including business development and assessment; licensing and certifications; LAICO Café; ISO quality control; inventory management; the upkeep of the facility and all equipment; interpreting and writing procedures; being on-call for the security alarm system, and assisting the Business Manager in supervising the employees, activities, and operation of LAICO Industries.

Responsibilities:

1.Assist Business Manager with the development and day to day operations of LAICO Industries.

2. Assists the Business Manager with supervision, training, oversight, and evaluation of assigned staff. Assigned staff will include but are not limited to, Temp Production Workers, Production Workers, Route Drivers, Scanner Operators, and Document Destruction Technicians.

3. Assists the Business Manager with assuring all areas of responsibility to meet OPWDD requirements, Department of Transportation regulations, Department of Labor regulations, Occupational Safety and Health Administration and any other governing body that provides regulations and laws applicable to LAICO Industries.

4.Provides coverage in the shredding, scanning, route driver, and production positions when an employee calls off or as applicable.

5.Prepares and monitors the route drivers' routes and adjusts improve efficiencies and meet customer needs.

6. Provides the appropriate oversight to ensure production, inspection, packaging, routing, and shipping procedures are completed according to contract specifications.

7. Assures for the safe and efficient storage of LAICO Industries supplies and equipment. Maintains appropriate inventory of supplies needed to fulfill contract obligations. Keeps accurate inventory records.

8. Assists the Business Manager in performing time studies and other analysis to determine areas that require improvement or revision.

9. Participates as an active team member for all LAICO Industries marketing, management, and staff meetings.

10. Serves as a role model while promoting positive, professional behaviors and interactions for all staff and consumers. Maintains neat appearance, hygiene, and grooming.

11. Assures proper maintenance and repairs of equipment and vehicles.

12. Performs all other necessary duties as assigned and assures compliance with agency policies, procedures, and all regulatory requirements.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Any combination of education and experience, which demonstrates the abilities and knowledge for successful performance, will be considered.

EDUCATION and/or EXPERIENCE: Bachelor’s Degree; or Associates Degree and one year of related experience; or High School diploma or equivalent and two years or related production and /or human services experience. Must have a valid New York State Driver’s License, a reliable vehicle and meet Lifetime Assistance vehicle operator requirements.

PROGRAM REQUIREMENTS: May be subject to additional background checks and drug testing per NAID AAA Certification guidelines.

COMMUNICATION SKILLS: Ability to read, analyze and interpret documents such as safety rules, policies, procedures, regulations, and other routine instructions. Ability to write reports, procedure manuals, and business correspondence. Ability to effectively present information and respond to questions from customers, consumers, groups of consumers, their families, other staff, other service providers, and the public. Must be able to effectively communicate with customers, consumers, staff, and other individuals involved in the support and care of those we serve.

REASONING ABILITY: Ability to define problems, collect information, establish facts, and draw valid conclusions. Ability to interpret extensive instructions and deal with a variety of complicated options.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is often required to sit and use their hands and fingers to handle or feel and to manipulate keys and a keyboard. The employee is often required to stand (up to 4 hours), walk, reach with arms and hands, climb or balance and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision and ability to operate machinery. May be required to lift up to 50 pounds.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Generous paid time off (vacation, sick leave)
• Retirement savings plan
• Work-life balance
• Employee referral bonus of $1500
• Ongoing training and professional development opportunities
• Meaningful and rewarding work experience, making a difference in the community
• Several opportunities for career advancement
• Tuition reimbursement

Lifetime Assistance, Inc. is an equal opportunity employer and is committed to diversity and inclusion in our workforce. We welcome candidates of all backgrounds to apply.

Job Type: Full-time

Pay: $18.50 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work Location: In person