Women's Infant and Children's Clerk

Interviews are anticipated to be conducted within two weeks of closing date.

The purpose of this position is to perform a variety of clerical duties in support of the Women's, Infants and Children Nutrition program operations according to Federal and State policies and procedures. This position is paid to produce WIC caseload. Interviews are anticipated to be conducted within two weeks of certified list.

• Maintaining effective and efficient WIC operations in the local health office by verifying eligibility documents for WIC services.
• Provide quality client services using constructs of Participant Centered Services as required by United States Department of Agriculture.
• Perform clerical duties such as filing, typing, data entry, word processing, and other computer software applications; operate photocopiers, fax machines, and other office equipment, answer phones, make appointments, vendor monitoring, supply and pharmacy orders.
• Provide quality customer service satisfaction and protects the participants and WIC agency confidentiality. Demonstrates and supports WIC mission, vision and philosophy in delivery of all services and the ability to communicate and work with a wide variety of culturally diverse individuals. This position devotes a substantial portion of their time providing direct client services.

Pregnant, Breastfeeding and Post-partum women, infants and children - up to the age of five (5) years who qualify to participate on the WIC Program.

• Fluent in both English and Spanish.
• Determining income eligibility as well as, residency and program category eligibility for participants.
• Determining appropriate appointments for applicants and participants.
• Working with low income families.
• Providing referrals to other resources available in the community.

High School Diploma or Equivalent and three (3) months of general office experience. Substitutions Apply. See Substitution Table below.

Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Successful completion of Health Insurance Portability Accountability Act and successful completion of Clinical Laboratory Improvements Act courses are required within sixty (60) days of employment.

Work is performed in an office and a clinic setting with direct client contact and with exposure to visual/video display terminal (VDT) and extensive personal computer and phone usage. Extensive travel to surrounding area clinics, field and community site settings may be required. Incumbent may be required to use private vehicle due to limited availability of state owned vehicles. Lifting up to fifty (50) pounds may be required.

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.