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Salary**Job Title:** Sales Associate - Boutique Wine and Spirits Store
**Location:** Upper East Side, New York City
**Job Type:** Full-Time/Part-Time
**About Us:**
We are a distinguished boutique wine and spirits store located in the heart of the Upper East Side, NYC, known for our curated selection of fine wines and premium spirits. Our store prides itself on providing exceptional customer experiences and expert guidance in wine and spirits selections.
**Job Description:**
We are seeking a knowledgeable and enthusiastic Sales Associate to join our team. The ideal candidate will have a strong passion for wines and spirits, coupled with excellent customer service skills. As a Sales Associate, you will play a key role in guiding our customers through our diverse range of products, helping them make informed decisions that suit their tastes and needs.
**Key Responsibilities:**
- Provide exceptional customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Demonstrate in-depth knowledge of wines and spirits, including regions, varietals, and pairing recommendations.
- Conduct wine tastings and educate customers on different types of wines and spirits.
- Maintain an up-to-date understanding of the latest trends in the wine and spirits industry.
- Assist with inventory management, including stocking shelves and conducting inventory counts.
- Process sales transactions and handle cash and credit card payments accurately.
- Contribute to online sales efforts by managing product listings and engaging with customers through our digital channels.
- Participate in marketing and promotional activities to enhance store visibility and sales.
**Qualifications:**
- Proven experience as a sales associate or similar role in a retail environment, preferably in a wine and spirits store.
- Extensive knowledge of wine and spirits, including familiarity with various regions, grape varieties, and production methods.
- Excellent communication and interpersonal skills.
- Ability to provide outstanding customer service.
- Proficient in handling POS systems and comfortable with basic computer applications.
- Experience with online sales and digital marketing is a significant plus.
- Must be of legal age to handle alcohol sales.
- Ability to lift and move heavy boxes (up to 50 lbs).
**What We Offer:**
- A competitive salary with sales incentives.
- Opportunities for professional growth and wine education.
- A friendly and supportive team environment.
- Staff discounts on wine and spirits.
Job Types: Full-time, Part-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- New York, NY 10065: Relocate before starting work (Required)
Work Location: In person
