Job Description
Employment Type: Full-Time
Execute enterprise-wide Windows infrastructure engineering tasks and provide support for enterprise systems and services on the Microsoft Windows Server platform, including but not limited to Active Directory, Hyper-V, MS Storage Space, SQL Server in either local or cloud/hosted environments.
Responsibilities
• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Participate in the design of information and operational support systems.
• Provide 2nd and 3rd level support.
• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing.
Requirements
• Minimum 3+ years Windows support experience, 7, 8, 10, and Microsoft Server (all).
• Windows server expertise.
• Familiar with WAN/LAN technologies.
• Understanding of the OSI model.
• Virtualization - MS Hyper-V.
• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP.
• MS IIS administration and configuration.
• MS Active Directory.
• MS Storage Space.
• DNS and DHCP.
• SSL certificates and PKI.
• Familiar with ITIL framework.
• Strong PowerShell experience.
• Information Security experience a plus Other Qualifications.
• Excellent attention to detail.