Address
Form of workFounded in the 1920s and headquartered in Decatur, GA, the DeKalb County Board of Health works to protect, promote and improve the health and well-being of all DeKalb County residents.
Our vision is for a healthier DeKalb where all residents have equitable access to public health resources and live healthy lives. If you have a passion for people and are looking to make an impact on the health of the community, we invite you to join our team! For more information about our agency please visit dekalbhealth.net.
We are Accepting Applications for the Following Position:
WIC CSR Supervisor 1 (10108)
LOCATION: North Health Center
DIVISION/DEPARTMENT: Community Health /MCH
SALARY INFORMATION: $42,527 Annually / Pay Grade J / Job Code GST123
EXCEPTIONAL BENEFITS INCLUDE:
Supervises, guides, and/or instructs the work assignments of subordinate staff. Supervises staff that communicates with the general public, internal customers and/or external customers to provide information and recommendations targeted to meet customer expectations. Resolves complicated issues involving Customer Service and/or research governing policies, procedures or laws to respond to clients or visitors. Train staff on new process and procedures. Assure procedures and regulations are followed. Direct and review job assignments of clerical staff. ensure clinical coverage and staffing adequate. Monitor compliance by clerical to WIC guidelines/Monitor progress and productivity of staff. Assign and prioritize work in keeping with employee skill. Transfer of WIC records from DeKalb to other clinics throughout the US. Communicate to other WIC Program throughout State concerning client's records. Maintain scheduling system/One call now for WIC program. Ensure WIC telephone lines are answered, and appointments made within program requirements. Maintaining WIC office and equipment inventory. Ensuring protocol for voucher storage and WIC voucher issuance and inventory is maintained and followed. MUST BE BI-LINGUAL (SPANISH).
Bachelor's degree from an accredited college or university AND Three years of lead/supervisory experience in a Customer Service setting communicating information
OR
Five years of lead/supervisory worker experience in a Customer Service setting communicating information
OR
Two years of experience required at the lower-level Customer Svc Rep 3 (GST122) or position equivalent.
Preferred Qualifications:MUST BE BI-LINGUAL (SPANISH).NOTE: Thank you for your interest in DCBOH. Due to the volume of applications, we are unable to provide application status by phone or email. All qualified candidates will be considered but may not necessarily receive an interview.
Selected applicants will be contacted for next steps. Applicants who are not selected will not receive notification.
Employment with the DeKalb County Board of Health is not complete or official until applicants meet all pre-employment requirements. Requirements for this position may be subject to: Pre-Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor vehicle check, and/or Education and/or Licensure verification.
ALL APPLICANTS MUST APPLY FOR THIS POSITION & COMPLETE APPLICATION IN: "Career Opportunities" at https://www.governmentjobs.com/careers/georgiadph?location[0]=dekalb%20county&sort=PostingDate%7CDescending
If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: Anibel.Porraz@dph.ga.gov.
THE DEKALB COUNTY BOARD OF HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.Employment Type: Full Time Salaried
Our vision is for a healthier DeKalb where all residents have equitable access to public health resources and live healthy lives. If you have a passion for people and are looking to make an impact on the health of the community, we invite you to join our team! For more information about our agency please visit dekalbhealth.net.
We are Accepting Applications for the Following Position:
WIC CSR Supervisor 1 (10108)
LOCATION: North Health Center
DIVISION/DEPARTMENT: Community Health /MCH
SALARY INFORMATION: $42,527 Annually / Pay Grade J / Job Code GST123
EXCEPTIONAL BENEFITS INCLUDE:
- 13 Paid Holidays
- 3 Weeks Annual Leave
- 3 Weeks Sick Leave
- Flexible Schedules within our core working hours of M-F 8:15am-5pm
- Pension Plan
- Employer 401K Match
- Payroll Deductible Health Benefits
- Payroll Deductible Flex Benefits
- Flexible Spending Accounts
- Worksite Wellness
- Diverse Workforce
- Opportunities for Growth
- Hybrid teleworking option for
eligible positions after probation
Supervises, guides, and/or instructs the work assignments of subordinate staff. Supervises staff that communicates with the general public, internal customers and/or external customers to provide information and recommendations targeted to meet customer expectations. Resolves complicated issues involving Customer Service and/or research governing policies, procedures or laws to respond to clients or visitors. Train staff on new process and procedures. Assure procedures and regulations are followed. Direct and review job assignments of clerical staff. ensure clinical coverage and staffing adequate. Monitor compliance by clerical to WIC guidelines/Monitor progress and productivity of staff. Assign and prioritize work in keeping with employee skill. Transfer of WIC records from DeKalb to other clinics throughout the US. Communicate to other WIC Program throughout State concerning client's records. Maintain scheduling system/One call now for WIC program. Ensure WIC telephone lines are answered, and appointments made within program requirements. Maintaining WIC office and equipment inventory. Ensuring protocol for voucher storage and WIC voucher issuance and inventory is maintained and followed. MUST BE BI-LINGUAL (SPANISH).
Bachelor's degree from an accredited college or university AND Three years of lead/supervisory experience in a Customer Service setting communicating information
OR
Five years of lead/supervisory worker experience in a Customer Service setting communicating information
OR
Two years of experience required at the lower-level Customer Svc Rep 3 (GST122) or position equivalent.
Preferred Qualifications:MUST BE BI-LINGUAL (SPANISH).NOTE: Thank you for your interest in DCBOH. Due to the volume of applications, we are unable to provide application status by phone or email. All qualified candidates will be considered but may not necessarily receive an interview.
Selected applicants will be contacted for next steps. Applicants who are not selected will not receive notification.
Employment with the DeKalb County Board of Health is not complete or official until applicants meet all pre-employment requirements. Requirements for this position may be subject to: Pre-Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor vehicle check, and/or Education and/or Licensure verification.
ALL APPLICANTS MUST APPLY FOR THIS POSITION & COMPLETE APPLICATION IN: "Career Opportunities" at https://www.governmentjobs.com/careers/georgiadph?location[0]=dekalb%20county&sort=PostingDate%7CDescending
If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: Anibel.Porraz@dph.ga.gov.
THE DEKALB COUNTY BOARD OF HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.Employment Type: Full Time Salaried
