WFS Honolulu Airport - Hiring Airline Premium Club Agent

Job Summary

An Agent Premium Club performs duties and activities within First Class and Business Class lounges, during the entire shift. An Agent Premium Club will attend and cater to all passengers within the assigned work area. Offers efficient and professional customer service and resolves passenger problems as required.

Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.

Responsibilities

Responsibilities may include, but are not limited to:

• Preparation and set up of lounge area for opening and closing.
• Greeting passengers, assisting, and answering questions.
• Directing passengers to airline representatives if needed for further assistance.
• Bartending - no tips (Must be at least 21 years of age).
• Stocking and replenishing supplies and newspapers, etc.
• Maintaining coffee, snacks, and beverages.
• Preparing hot meals in the oven, cold meals and cold cut trays, etc.
• Maximum cleaning, i.e., cleaning tables, bar, service areas, etc.
• Washing and drying dishes and glasses.
• Ability to deal with problems involving several concrete variables in standardized situations.

Minimum Requirements

• HS Diploma, GED, or Equivalent.
• Previous operational experience required, preferably waitress/waiter or bartender.
• Excellent interpersonal and communication skills are required. Must have the ability to work under pressure.

Preferred Skills

• Reports to work on a regular and timely basis.
• Ability to read, write, fluently speak and understand the English language.
• Demonstrates qualities of leadership, initiative, and judgment.
• Flexibility to work weekends (i.e., Friday, Saturday, and Sunday), holidays, rotating shifts, extended hours due to delays or shortages in manpower, and days off.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Physical Requirements/Working Conditions

• Ability to lift up to 70 lbs.

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person