Pay Range: Starts at $12.00 per hour, depending on experience
THE Y: WE'RE FOR YOUTH DEVELOPMENT, HEALTHY LIVING AND SOCIAL RESPONSIBILITY
At the Y, strengthening community is our cause. Every day, our staff-of all ages and from diverse backgrounds and life experiences-work to bridge the gap in community needs by nurturing the potential of children and teens, improving the nation's health and well-being and providing support to our neighbors. Simply put, the Y is for everyone. Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you'll enjoy a career with a future and the opportunity to make a lasting difference in the lives of those around you.
Position Summary:
Consistent with the Christian mission and vision of the YMCA of Middle TN, and in cooperation with other YMCA staff, under the direction of the Wellness Director, the Wellness Floor Attendant will be responsible for the activity in the Wellness Center and will follow all health and fitness guidelines set by this Association. This individual will provide excellent customer service in a safe, enjoyable, and positive atmosphere that promotes member wellness.
Essential Functions:
Model the YMCA core values: Caring, Honesty, Respect and Responsibility
Provide courteous, prompt and sincere attention to members, guests, participants and staff
Communicate and enforce policies and guidelines for the equipment area
Check the appointment book and initial your appointments at the beginning of shift; meet appointment at check-in desk
Conduct wellness evaluation and program recommendations for all new members
Monitor Wellness Center; communicate with members offering suggestion to enhance member workouts, correction of bad form, and providing spots; provide equipment and strength training orientations
Schedule follow-up appointments with members to ensure they are getting the most out of their YMCA membership
Maintain a safe, clean and functional exercise equipment area
Document any accidents/injuries/incidents
Record daily use statistics
Work closely with Wellness Director and Group Fitness Coordinator to provide a premier member experience
Offer creative ideas and changes to the Wellness Director to constantly monitor and improve the YMCA Wellness program
Attend staff meetings and training sessions; keep all certifications current
Assist with special events
Passion, enthusiasm, and commitment to the mission and cause of the YMCA
An enthusiastic personality with the desire to serve members, volunteers, guests, participants and staff to create a culture of service within our Centers
Strong interpersonal and communication skills and the ability to relate effectively to diverse groups of people from all social and economic segments of the community
Must present a professional image and possess conflict resolution skills, and demonstrate sound judgment and initiative
Must be highly organized with the ability to work under pressure and handle multiple tasks
Must be able to maintain confidentiality of information
Ability to work a flexible schedule, including evenings and weekends
Minimum 18 years of age
High school diploma or equivalent preferred
Previous customer service experience a plus
Fitness or athletic training experience preferred
Certifications Required:
Before start of 1st shift: New Hire Orientation training
Within 30 days of hire: CPR Pro/First Aid/AED certification
Within 90 days of hire: Orientation to Healthy Living at the Y, Foundations of Listen First, Principles of Member Health and Wellness, Wellness Center at the Y, Foundations of Strength and Conditioning at the Y
While performing the duties of this job, the employee may be required to stand; walk on uneven surfaces; sit; handle or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must be able to lift up to 50 pounds. The employee may be exposed to weather conditions prevalent at the time. The noise level is usually minimal to moderate.