Address
Form of workJob Details
Level
Entry
Job Location
Downtown Asheville - Asheville, NC
Position Type
Full Time Hourly
Education Level
High School
Salary Range
$13.31 Hourly
Job Shift
Hours Vary
Job Category
Wellness
Description
ABOUT US
At the YMCA of Western North Carolina, we look for individuals passionate about giving back to the community and helping people. We bring our mission and core values to life through our culture: We are welcoming: by being open to all. We are genuine: by valuing you and embracing your individuality. We are hopeful: by believing in you and your potential. We are nurturing: by supporting you in your journey to develop your full potential. We are determined: Above all else, we are on a relentless quest to make our community stronger, beginning with you.
The YMCA of WNC is committed to strengthening the foundations of community through programming that supports youth development, healthy living, and social responsibility. Our programs nurture the greatness in every child, promote well-being throughout the community, and give back to our neighbors in need.
ABOUT THE ROLE
As a Wellness Coach Lead, you will be responsible for delivering exceptional and outstanding service to all members, guests, and program participants. You will be responsible for complete performance of implemented wellness strategies, including helping members set physical activity processes and outcome goals, learning how to monitor and evaluate progress, and developing self-management skills consistent with sustained health behavior and increased exercise-related competence. As a Wellness Coach Lead, you are instrumental in serving members through wellness programs as well as operational responsibilities of the Wellness department. You will lead, train, and motivate Wellness Coaches. They must perform program responsibilities in accordance with the policies, goals, values, and mission established by the YMCA of WNC.
ESSENTIAL FUNCTIONS
•Ensures that equipment and cleaning checklists for wellness equipment and supplies are completed during the shift.
•Completes required facility rounds, checking all wellness areas.
•Ensures proper implementation of wellness policies and procedures.
•Schedules, implements, and documents coaching connections during shifts.
•Creates and promotes a member-focused culture and models relationship-building skills (including Listen First) in all interactions by completing engagement tasks required by the department.
•Assists leadership with planning and implementation of wellness events at the YMCA.
•Assists leadership with management of Wellness floor needs, i.e., scheduling, equipment inventory/maintenance, special projects, or administrative work as assigned.
•Supports the recruitment and retention of members by implementing wellness strategies.
•Enforces all YMCA policies, rules, regulations, and procedures, including emergency and safety procedures.
•Performs other duties as assigned.
ABOUT YOU
Qualifications
•Must be at least 18 years of age or older.
•Complete all Coach 1 and Coach 2 training and requirements
•CPR and First Aid certification is required within 90 days of hire
•Personal trainer or group exercise certifications are preferred but not required.
Knowledge, Skills, and Abilities
•Attention to detail, with a consistently high level of responsiveness and follow-up.
•Must have the ability and patience to instruct classes while using effective communication and human relations skills to handle situations with people of all socioeconomic levels.
•Ability to teach and explain information to members.
•Exceptional communication and customer service skills.
•Must be a self-starter and able to work independently.
PHYSICAL ASPECTS OF THE JOB
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Ability to constantly and quickly move to various locations in and around the entire facility
•Be able to lift 25 pounds or more.
•Physically perform all CPR and First Aid skills and/or assist as needed in emergency situations
•Ability to stand for long periods of time.
•Bend or stoop to reach various height levels.
BENEFITS PACKAGE
Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.
The YMCA of WNC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.
Level
Entry
Job Location
Downtown Asheville - Asheville, NC
Position Type
Full Time Hourly
Education Level
High School
Salary Range
$13.31 Hourly
Job Shift
Hours Vary
Job Category
Wellness
Description
ABOUT US
At the YMCA of Western North Carolina, we look for individuals passionate about giving back to the community and helping people. We bring our mission and core values to life through our culture: We are welcoming: by being open to all. We are genuine: by valuing you and embracing your individuality. We are hopeful: by believing in you and your potential. We are nurturing: by supporting you in your journey to develop your full potential. We are determined: Above all else, we are on a relentless quest to make our community stronger, beginning with you.
The YMCA of WNC is committed to strengthening the foundations of community through programming that supports youth development, healthy living, and social responsibility. Our programs nurture the greatness in every child, promote well-being throughout the community, and give back to our neighbors in need.
ABOUT THE ROLE
As a Wellness Coach Lead, you will be responsible for delivering exceptional and outstanding service to all members, guests, and program participants. You will be responsible for complete performance of implemented wellness strategies, including helping members set physical activity processes and outcome goals, learning how to monitor and evaluate progress, and developing self-management skills consistent with sustained health behavior and increased exercise-related competence. As a Wellness Coach Lead, you are instrumental in serving members through wellness programs as well as operational responsibilities of the Wellness department. You will lead, train, and motivate Wellness Coaches. They must perform program responsibilities in accordance with the policies, goals, values, and mission established by the YMCA of WNC.
ESSENTIAL FUNCTIONS
•Ensures that equipment and cleaning checklists for wellness equipment and supplies are completed during the shift.
•Completes required facility rounds, checking all wellness areas.
•Ensures proper implementation of wellness policies and procedures.
•Schedules, implements, and documents coaching connections during shifts.
•Creates and promotes a member-focused culture and models relationship-building skills (including Listen First) in all interactions by completing engagement tasks required by the department.
•Assists leadership with planning and implementation of wellness events at the YMCA.
•Assists leadership with management of Wellness floor needs, i.e., scheduling, equipment inventory/maintenance, special projects, or administrative work as assigned.
•Supports the recruitment and retention of members by implementing wellness strategies.
•Enforces all YMCA policies, rules, regulations, and procedures, including emergency and safety procedures.
•Performs other duties as assigned.
ABOUT YOU
Qualifications
•Must be at least 18 years of age or older.
•Complete all Coach 1 and Coach 2 training and requirements
•CPR and First Aid certification is required within 90 days of hire
•Personal trainer or group exercise certifications are preferred but not required.
Knowledge, Skills, and Abilities
•Attention to detail, with a consistently high level of responsiveness and follow-up.
•Must have the ability and patience to instruct classes while using effective communication and human relations skills to handle situations with people of all socioeconomic levels.
•Ability to teach and explain information to members.
•Exceptional communication and customer service skills.
•Must be a self-starter and able to work independently.
PHYSICAL ASPECTS OF THE JOB
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Ability to constantly and quickly move to various locations in and around the entire facility
•Be able to lift 25 pounds or more.
•Physically perform all CPR and First Aid skills and/or assist as needed in emergency situations
•Ability to stand for long periods of time.
•Bend or stoop to reach various height levels.
BENEFITS PACKAGE
Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.
The YMCA of WNC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.
