Wellness Assistant

Job Summary

This position is responsible for supporting, educating and guiding patients through their wellness plan provided by the provider. Responsible for supplements, infrared sauna, and foot bath education and sales as well as coordinating and scheduling Nutritionist and Health Coaches and IV Therapy.

Duties and Responsibilities

• Assist patients in supplements recommended by providers.
• Educate and support patients regarding supplement plans as recommended by providers.
• Operate a POS system to complete supplement, infrared sauna, and foot bath sales
• Provide resources to patients to improve patient compliance with supplements to comply with the patient’s wellness plan.
• Utilize multiple forms of communication platforms to answer and support patients with their supplements.
• Coordinate visits and schedule patients within our EMR system.
• Work closely with Wellness Department Lead with inventory control, education, and coordination of the Wellness Department.

Education & Work Experience Requirements

• High School diploma
• 1-3 years of experience with healthcare and/or customer service

Preferred Skills

• Excellent customer service skills.
• Strong understanding of office procedures and protocol.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Experience with herbs and supplements.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of standing, walking and bending.
• Must be able to lift up to 15 pounds at times.

Job Type: Part-time

Pay: $17.50 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Work Location: In person