Welcome Center Associate

Greater Valley YMCA - is looking to hire a Welcome Center Associate!

Location: Easton YMCA Branch: 1225 W. Lafayette St. Easton, PA

ABOUT Greater Valley YMCA

Greater Valley YMCA is a charitable, nonprofit organization committed to strengthening our communities through membership and programs that foster youth development, healthy living, and social responsibility for all. If you are interested in contributing to the largest Youth focused non-profit in the country, please read on!

Welcome Center AssociateSalary: $11.00 per hour

Welcome Center AssociateHours: Hours vary based on shift (Part Time)

Welcome Center AssociateResponsibilities:

• Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention
• Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships and programs
• Builds relationships with members; helps members connect with one another and the YMCA
• Manages and resolves membership concerns and informs supervisor of unusual situations or unresolved issues
• Applies all YMCA policies dealing with member services
• Accurately execute all Welcome Center procedures
• Performs all sales including membership, program, and merchandise with accuracy into the Membership Operations system
• Complete daily shift close-out report at the conclusion of the shift
• Participates in staff meetings
• May monitor the locker rooms as required
• Performs other duties as assigned

Welcome Center AssociateQualifications:

• Certifications required within thirty (30) days of hire: CPR/AED, and First Aid
• Excellent interpersonal and critical thinking skills
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community
• Previous customer service, sales, or related experience
• Basic knowledge of computers
• Able to effectively communicate and build relationships with Y staff, members, and vendors
• Excellent verbal and written communication skills
• Good customer service skills, high ethical standards, an appropriate professional image, and a team player
• Must possess sound technical skills, analytical ability, good judgment skills, and a positive attitude
• Bi-lingual English/Spanish preferred, but not required

Welcome Center Associate Benefits:

• Free Membership to the Y
• Training & Development
• Wellness Resources
• Retirement Plan (403b) and (401a) - (Employer contribution up to 8%)
• Childcare discounts (up to 50% off)

Salary: $11.00 per hour

Job Type: Part-time

YMCA is an Equal Opportunity Employer All Qualified Women, Minorities, Persons with Disabilities, and US Veterans Encouraged to Apply

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this nonprofit job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!