Web Content Manager (Hybrid)

Web Content Manager (Hybrid)

At Equitable, our power is in our people.
We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

The Marketing Center of Excellence plays a vital role in advancing Equitable’s business, brand, and mission: to help our clients secure their financial well-being so they can pursue long and fulfilling lives.

We start with always seeking to better understand, advocate for, and deliver on the needs of our clients and distribution partners. Our goal is to forge lifelong relationships with clients and advisors, retail and third-party, delivering holistic solutions that instill financial confidence and help to achieve life goals. By harnessing the art and science of marketing, we drive superior outcomes for both Equitable’s lines of business and the clients we serve.

More than 12,000 Equitable professionals have earned the trust of more than five million clients. Individuals, families, teachers, small enterprises and institutions turn to us for help with advice, protection, retirement, investment management and research.

As we rapidly expand our data and technology capabilities, and build our digital marketing ecosystem, we are seeking ambitious, innovative talent to join our team.

Location:

Charlotte, NC/ Syracuse or New York, New York
Work environment: Hybrid

Summary:

At Equitable, digital is integral to our marketing ecosystem and future growth strategies. Working in our CMS (a Sitecore 10.2 environment), the Web Content Manager will be responsible for collaborating with internal LOB stakeholders and external vendors to update pages and page components on the public-facing website Equitable.com to deliver best-in-class user-centric digital experiences.

This role requires the ability to manage multiple tasks simultaneously, strong interpersonal skills and the ability to propose solutions to submitted requests, as well as a basic understanding of web best practices such as SEO and information architecture.

Responsibilities include, but are not limited to:

• Day-to-day management of sections of Equitable.com from web publishing to ongoing optimization.
• Acting in a consultative role, provide strategic recommendations to business partners on best practices for page builds and site navigation, based on site learnings
• Manage multiple priorities concurrently, including self-executed deliverables and requirements executed by other teams.
• Partner with Equitable IT and UX teams to identify and train on new developments in our CMS; identify bugs and opportunities to fix or enhance components that will improve efficiency and functionality
• Develop web pages in our content management system and move finalized content to production
• Other duties as assigned

The base salary range for this position is $67,000-$101,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits: Equitable Total Rewards Program

#LI-HYBRID

Required Qualifications

• 3+ years of experience working in a web publishing role with internal and external stakeholders to deliver user-centric best-in-class digital experiences
• Strong communication and partnership skills; able to collaborate through complex problems with a diverse team across departments, organizational levels, and with external partners
• An ability to negotiate solutions arising from differing points of view and/or competing objectives
• A can-do attitude, creative problem-solver
• Experience managing multiple projects concurrently
• Strong program and project management skills; ability to anticipate what’s required to achieve business outcomes
• Ability to work in and influence across a highly matrixed, largely remote workforce
• Highly collaborative, with ability to lead and influence others with confidence and emotional intelligence

Preferred Qualifications

• Bachelors degree preferred
• Basic understanding of web best practices including IA, SEO and accessibility with a strong desire to build skillsets in these areas
• Familiarity with analytics tools such as Google Analytics

Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience.

Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Program Management (M0260): Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Diversity, Equity and Inclusion: Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating for change.

ABOUT EQUITABLE
At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.
We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.
We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.
We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.
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Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
NOTE: Equitable participates in the E-Verify program.
If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com.