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Form of workWhat You Will Do:This critical role partners with the UX, Product Management, Sales Analytics, Marketing and Enterprise Technology teams to scope, design and execute the digital analytics strategy for our organization. This role has distinct ownership of scoping, designing & implementing digital testing and analytics systems that will inform the organization's focus across the digital touch points, with emphasis on the overall performance, conversion and personalization. Responsible for the evaluation of the current measurement practices and capabilities, formulating a vision for further evolution and defining a pragmatic roadmap to achieve it. Presents the extracted insight to the channel management and other stakeholders, while exposing the assumptions and validation work through data storytelling, effective communication of data analysis, visualization, and narrative. Manages and mentors direct reports. Actively participates in the UX (user experience) research initiatives, such as usability studies, consumer persona research, etc. In collaboration with business stakeholders and technology teams, works to identify, quantify & prioritize opportunities to improve digital (online, mobile, conversational) experience, building out consistent business cases and quantitative/qualitative measurement systems to align stakeholders and deliver measurable results. Defines, seeks the executive management's buy-in and executes the digital analytics roadmap for both digital operations and strategic initiatives inclusive of reporting, KPIs, analytics, data strategy & digital testing plans. Manages, mentors and evolves a small team of analysts. Checks the quality of analytical deliverables produced by junior data talent, provides additional insight and mentorship. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.
What We Require:Bachelor degree in Data Science, Statistics, Computer Science, Decision Sciences, Operations Research, Management Science, Digital Marketing, or equivalent quantitative education and/or experience. Minimum of five (5) years' experience in eCommerce, Digital Marketing, Digital Operations, Analytics, Attribution and/or Consumer Insights. Previous leadership position experience Extensive cross-functional team leadership experience. Enterprise-grade experience in digital analytics platforms such as Adobe Analytics, Adobe Launch, as well as Google Analytics, Google Tag Manager, etc.Data visualization experience; to create intuitive output and supports growing user self-sufficiency across the organization. Strong project management, problem-solving, and communication skills for both technical and non-technical audiences. Various digital platforms and technologies experience such as Javascript. Proficiency in data science and analytics tools / platforms such as SQL, R, Python (Pandas, Numpy, Matplotlib, etc.), etc. Strong time-management and organizational skills to manage multiple deadlines and priorities within a highly demanding environment.
Ideal Candidate Will Have:Master's degree in Data Science, Statistics, Computer Science, Decision Sciences, Operations Research, Management Science, Digital Marketing, or equivalent quantitative education. Familiarity with front end development. Thought leadership to understand the ever-changing digital landscape and apply it to SSFCU. Business acumen: strategic thinking, business process development, analytical and problem solving skills. Solid experience and proven record of working closely with senior management; highly developed conceptual and critical thinking. Proven interpersonal and relationship management skills, detail-oriented with the ability to follow up on items or determine appropriate steps for timely resolution.
Who We Are:Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.
Our Core Values:All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees.
What We Offer:SSFCU offers a comprehensive total rewards package. Benefit options include medical, dental and vision insurance; health savings and flexible spending accounts; company paid employee life insurance; supplemental life insurance plans; supplemental insurance plans for hospital and critical accident; short term disability; company paid long term disability; paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program. Employees can participate in our award-winning Total Wellbeing program focusing on physical, financial and emotional wellbeing. We invest in our communities through our Volunteer Corps and in you, through ongoing growth and development opportunities.
Additional Information:We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
What We Require:Bachelor degree in Data Science, Statistics, Computer Science, Decision Sciences, Operations Research, Management Science, Digital Marketing, or equivalent quantitative education and/or experience. Minimum of five (5) years' experience in eCommerce, Digital Marketing, Digital Operations, Analytics, Attribution and/or Consumer Insights. Previous leadership position experience Extensive cross-functional team leadership experience. Enterprise-grade experience in digital analytics platforms such as Adobe Analytics, Adobe Launch, as well as Google Analytics, Google Tag Manager, etc.Data visualization experience; to create intuitive output and supports growing user self-sufficiency across the organization. Strong project management, problem-solving, and communication skills for both technical and non-technical audiences. Various digital platforms and technologies experience such as Javascript. Proficiency in data science and analytics tools / platforms such as SQL, R, Python (Pandas, Numpy, Matplotlib, etc.), etc. Strong time-management and organizational skills to manage multiple deadlines and priorities within a highly demanding environment.
Ideal Candidate Will Have:Master's degree in Data Science, Statistics, Computer Science, Decision Sciences, Operations Research, Management Science, Digital Marketing, or equivalent quantitative education. Familiarity with front end development. Thought leadership to understand the ever-changing digital landscape and apply it to SSFCU. Business acumen: strategic thinking, business process development, analytical and problem solving skills. Solid experience and proven record of working closely with senior management; highly developed conceptual and critical thinking. Proven interpersonal and relationship management skills, detail-oriented with the ability to follow up on items or determine appropriate steps for timely resolution.
Who We Are:Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.
Our Core Values:All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees.
What We Offer:SSFCU offers a comprehensive total rewards package. Benefit options include medical, dental and vision insurance; health savings and flexible spending accounts; company paid employee life insurance; supplemental life insurance plans; supplemental insurance plans for hospital and critical accident; short term disability; company paid long term disability; paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program. Employees can participate in our award-winning Total Wellbeing program focusing on physical, financial and emotional wellbeing. We invest in our communities through our Volunteer Corps and in you, through ongoing growth and development opportunities.
Additional Information:We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
