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Form of workJob Description
Water Efficiency Technician
East Cherry Creek Valley Water and Sanitation District (ECCV) has been sustaining our community by providing safe and reliable water since 1962. Sourced from the South Platte River and non-tributary aquifers, ECCV distributes water to approximately 60,000 customers in the eastern portions of the City of Centennial and unincorporated Arapahoe County. As the area has grown into a thriving district of homes, schools, and businesses, ECCV has been there, providing the water the community needs with excellence and efficiency.
At ECCV, our commitment begins with our people. Through cooperation, openness, and respect, our teams and departments collaborate to realize our shared mission of providing safe, reliable water to our community. At ECCV, we prioritize trust, teamwork, and communication. We encourage and support our employees by offering flexible schedules, including up to 3 days remote work after 6 months employment and an excellent benefits package that includes:
Our excellent benefits package includes:
- Employer fully funded 401(a) Pension Plan and Health Reimbursement Plan, with 100% vesting immediately.
- Outstanding group insurance plans and options offered: Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance, with two Employee Assistance Plans (EAPs). Various plans and elections will have little to no premium cost to employees.
- Generous Paid Time Off (PTO) accrual and nine paid holidays annually.
- Other benefits include Tuition Assistance, 457 Deferred Compensation Plan, Wellness Reimbursements, Flexible Spending Accounts, and supplemental insurances such as Colonial, Legal Sheild, and Pet Insurance.
The Water Efficiency Technician provides critical support to our mission by performing a variety of responsibilities. We are looking for an individual with a passion for educating and being of service to others. The Water Efficiency Technician assists in administration of the District's conservation programs and is responsible for the collection and analysis of customer data and customer outreach regarding efficiency and leaks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Utilizes various District software applications and platforms to monitor watering schedule violations, potential leaks, wastewater violations, and open tasks; performs other administrative tasks as needed.
- Contacts District customers with potential leaks while following leak notification protocols and works with them to meet Water Efficiency targets and/or resolve leaks.
- Responds to water waste violations and follows up with the customers as necessary.
- Manages and administers rebates including acceptance and denial communication, tracking progress, and ensuring compliance.
- Assists the Water Efficiency Specialist with planning, scheduling, and administration of the District's conservation program.
- Serves as a technical resource for Customer Service Representatives on calls related to more technical Water Efficiency and conservation questions.
- Reviews and maintains conservation content on the District's website for accuracy and ensures it is updated annually.
- Serves as water patrol as needed and addresses active violations.
KNOWLEDGE, SKILLS AND ABILITIES
- Comprehensive knowledge of water conservations programs with the aptitude to learn industry specific standards and guidelines.
- Demonstrate with all interactions, a high level of quality customer service; a positive and professional demeanor; the ability to exercise sensitivity; the ability to handle stressful situations in a diplomatic and tactful manner.
- Demonstrate attention to detail, critical and analytical thinking, and problem-solving.
- Ability to effectively communicate verbally and in writing, prioritize tasks, make independent decisions, prioritize workload with multiple shifting priorities and interruptions; follow-up, and follow-through on tasks; and meet deadlines.
REQUIREMENTS
- High School diploma or equivalent.
- Some college course work in environmental science, natural resource management or related field preferred.
- Must possess a valid driver's license and pass a background check.
This position consists primarily of office work with reoccurring field work and requires the occasional operation of a district vehicle to various work sites. Office work requires the ability to operate standard office equipment, such as computers, phones, photocopiers, and fax machines. This position requires the ability to sit for extended periods of time with hand/eye coordination: for
repetitive motion and data entry. Position includes the occasional lifting and/or moving of items up to 50 pounds and the regular lifting of 10 pounds of office items. Field work includes exposure to all weather conditions and working in potentially hazardous environments. This position requires full range of physical motion with hand/eye coordination: for frequent standing and walking including on uneven terrain, for the use of tools and equipment to climb stairs, equipment, and ladders.Position includes the regular lifting of 20-50 pounds of equipment and tools. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position pay range: Min $40,000/yr ($19.23/hr)-Max $60,000/yr ($28.85/hr). Pay based on qualifications and experience. ECCV is an equal opportunity employer.
The omission of specific statements of duties and responsibilities in this job description does not exclude them from the position if the work is similar, related, or a logical assignment to the position. This job description is subject to change by the District as the needs of the District and requirements of the position change at any time with or without notice.
