Address
Form of workJob Description
Description
Key Responsibilities
Skills, Knowledge and Expertise
Experience:
Knowledge and Skills:
Disclaimer:
This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested.
Equal Opportunity Employer/Veterans/Disabled.
If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact HR 877-511-2962. #holdings
Benefits
Cotton Holdings, Inc., is a diversified holding company with subsidiaries that provide property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services to public and private entities worldwide. Cotton combines this diverse suite of services with top talent, innovative technology, and a large inventory of company-owned assets, to offer clients a total solutions package in support of disaster events and large development projects, including complex work environments.
Summary
Watch Analyst gathers and provides business intelligence data to provide quality service to customers and increase revenue production. The ideal candidate will be available for shifts Friday - Monday, 6am-6pm.
Key Responsibilities
- Work rotating shifts to ensure 24/7 coverage for Watch Operations, with flexible hours.
- Primary Objectives: Provide situational awareness and assist business development personnel by identifying real time incidents to include fires, floods, weather related events, natural disasters and man-made events and to gather specific information on these events.
- Monitor Open Source databases and various systems (e.g., Radios, Social Media and various data sources) for important or critical information that may require after-hours notification of senior management. Maintain a log of all rotating shifts activities including the notifications from various clients and identified incidents.
- Participate in the delivery of daily information and related status reports to include: Daily Weather updates; Overnight Fires and status of daily chases; Common Operating Picture (COP); additional focused products as directed.
- Deliver concise and effective information, critical infrastructure and consequence management briefings to Senior Executives as required, potentially under conditions of high stress and fast-paced environment.
- Understand the operation and basic maintenance of all communications and information technology hardware, software, and firmware utilized to perform watch functions.
- Able to respond to the Watch facility for emergency operations. Watch Analyst are essentially "On call" always. Watch Analyst should not live more than 1-hour drive time (normal conditions) from the Cotton’s Global Watch Center facility.
- Schedule and monitor report delivery products daily
- Work closely with the different departments (Sales, Restoration, Construction, Roofing, Logistics, and Culinary) to provide insights into their business through situational awareness
Skills, Knowledge and Expertise
Education:
- Minimum of a High School degree (or equivalent).
Experience:
- Proficiency with Microsoft Office, with emphasis in Excel and PowerPoint, Social Media platforms
- Familiarity with ArcGIS preferred
Knowledge and Skills:
- Demonstrated ability to work cross-functionally at all organizational levels and/or with outside professionals.
- Excellent analytical skills, problem-solving/trouble-shooting skills, presentation skills, critical thinking skills, domain knowledge, communication skills, adaptability, open-mindedness, and conscientiousness.
- Effective time/resource management and project management skills/capabilities
- Must possess strong written and oral communication skills, along with expert organizational skills.
- Ability to build strong interpersonal relationships and establish effective working relationships with all levels of staffs essential.
Disclaimer:
This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested.
Equal Opportunity Employer/Veterans/Disabled.
If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact HR 877-511-2962. #holdings
Benefits
Total Compensation for this role will vary based on hours worked and commission received. Average total compensation is in the range of $70k-$90k.
