Warehouse Shipping Lead

Conquest Maps is on a mission to help 1,000,000 people, couples and families celebrate their life story by 2030. We’re an entrepreneurial, team-oriented, Direct-to-Consumer company where every team member is integral to our mission, and where your contributions truly make a difference in people’s lives. An Inc. 5000 company, Conquest Maps is one of the fastest growing companies in the U.S. If this sounds like your kind of place, we’d love for you to join us!

The Shipping Lead role is perfect for someone with an eye for detail, is super-organized, can supervise others, loves digging into project management software, and would like to work in a fun, fast-paced environment fabricating and shipping premium travel-related art and home decor, including pushpin maps!

JOB DESCRIPTION

The Shipping Lead is responsible for ensuring all designated outgoing items are accurately and efficiently prepared, packed and shipped from the production facility each day.

Shipping-related duties include:

• Logging in to and navigating the shipping software.
• Printing labels for shipping and generating any other necessary shipping paperwork.
• Accurately preparing orders to be packed.
• Packing orders with care and according to SOPs.
• Taking inventory of shipping supplies.
• Packing up and stocking warehoused products.
• Preparing and restocking shipping materials.
• Keeping shipping area organized and clean at all times.
• Making suggestions to improve processes.
• Other tasks as assigned by supervisor.

ERP-related duties include:

• Continuously oversee and manage sales orders within the Fulfil.io platform, paying special attention to exceptions and failed orders to ensure smooth operations.
• Regularly update and maintain inventory data, product attributes, and other relevant details in the system to prevent any order processing delays.
• Collaborate effectively with consultant for tasks requiring specialized expertise, such as minor Bill of Materials (BOM) creation or semi complex system issues beyond minor fixes.
• Proactively identify potential system or order issues within Fulfil.io and initiate corrective measures.
• Maintain comprehensive knowledge of Fulfil.io operations and provide training to other staff members, fostering a culture of knowledge sharing.
• Act as the primary point of contact for any Fulfil.io related queries or issues within the organization.
• Develop, maintain, and distribute detailed reports on sales orders, inventory levels, and other key metrics within Fulfil.io to relevant stakeholders.
• Continuously seek opportunities to improve processes within Fulfil.io, proposing and implementing changes that increase efficiency and productivity.
• Provide customer service support related to order issues and queries, ensuring high levels of customer satisfaction.

SKILLS REQUIRED

• Comfortable learning and using ERP or project management technology.
• Strong organizational skills.
• Strong attention to detail.
• Works effectively without being closely managed.
• Proven ability to work efficiently, with a sense of urgency.
• Strong attention to detail and quality of work while meeting deadlines.
• Ability to work as an integral member of the Operations team.
• Is able to stand for the majority of tasks, and able to occasionally lift and handle heavy items.

EXPERIENCE REQUIRED

• Minimum 5 years' experience overseeing shipping in a warehouse or light manufacturing environment.
• Minimum 2-3 years' supervising and taking responsibility for the work of others.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Expected hours: 37 – 45 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights

Experience:

• Warehouse Shipping: 5 years (Required)
• Supervising: 2 years (Required)

Ability to Relocate:

• Columbus, OH 43213: Relocate before starting work (Required)

Work Location: In person