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Form of workJob Description
Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities – our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce.
Outbound Operations Manager
Schedule: 12:00pm - 9:00pm
Major Responsibilities:
- Assist the GOM in managing overall facility efficiency including safety, productivity, operating expense, LPH, quality, and resource allocation
- Allocates and manages operation’s resources/roles based on operations and budgetary targets and customer expectations
- Interacts with Sales and other functions to resolve customer issues and ensure profitability.
- Drives a high-performance organization through:
- Contributing to the region's strategic direction through tactical implementation of key projects and initiatives in the facility.
- Aligning the culture of the facility to the overall company strategy and structure
- Manages and coordinates the activities of multiple departments ensuring a productive, safe, and inclusive work environment.
- Achieves productivity, process, and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals.
- Ensures adequate staffing levels according to the department’s workload. Coordinates necessary staffing changes across departments based on projected volume.
- Ensures proper safety focus and required safety processes/training are implemented.
- Maintains functional plans around workforce planning, communications planning, and operational planning.
- Understands and demonstrates Essendant’s core Values & guiding actions
- Trains, develops, and prepares the Assistant Operations Manager for promotion to the level of Operations Manager level.
- Performs other duties as assigned.
Skills Knowledge and Requirements:
- Excellent interpersonal and leadership skills.
- Excellent written and verbal communication skills.
- Strong planning, change management, and organizational skills.
- Demonstrate ability to solve problems, achieve results, and foster strong customer service orientation.
- High degree of initiative, team building, and dedication to effective positive change.
- Strong strategic and analytical skills.
- Strong leadership development skills.
- Intermediate computer skills.
Education and Experience:
- Bachelor’s degree in Business, Logistics, or related discipline required.
- Minimum five years of job-related experience required.
Salary Range: $90,000 - $120,000
Benefits:
- Health benefits (Medical, Dental, Vision)
- 401k with matching
- Company Holidays
- Overtime Pay for hourly employees
- Paid Vacation, Floating Holidays, and Sick Time
- Maternity and Parental leave benefits
- Employee discount
- Tuition Reimbursement
- Employee Assistance Program
Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.
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