Warehouse Operations Supervisor

Pet Food Experts (PFX) has been putting people first for over 80 years. As a fourth-generation, family-owned business, headquartered in Pawtucket RI, PFX has grown to be a leading distributor of pet food and supplies servicing over 5000 independent pet retail locations in 40 plus states nationwide. PFX is an award-winning, relationship-driven, service innovator delivering best-in-class customer experiences that create long-term success and sustainability for its partners and industry at large. We are looking for a full time Warehouse Operations Supervisor to join our team in Des Plaines, IL.

Benefits and Perks of joining the PFX Team:

We genuinely care about our employees and it shows! Our comprehensive package of benefits for eligible employees includes the following:

• Competitive compensation package
• Excellent group health benefit programs, including medical, dental and vision
• Health Care and Dependent Care Flexible Spending Accounts
• Company-paid basic life/AD&D, short- and long-term disability insurances
• Additional supplemental benefits with the convenience of weekly payroll deductions
• Flexible Time Off
• Paid Parental Leave
• Retirement savings plan with employer match
• Employee Assistance Program
• Pet Perks discount

COMPENSATION: Based on experience and skill level

The Operations Supervisor is responsible for planning, organizing, and monitoring the storage, selection, and distribution of items received from either suppliers or vendors to Pet Food Experts' customers while demonstrating strong leadership, dedication toward achieving goals, and developing teams to execute the process.

ESSENTIAL FUNCTIONS

• Manage warehouse activities including coordinating a smooth and consistent operation, ensuring product is distributed in an effective and efficient manner as needed to satisfy internal and external customer delivery requirements
• Plan and coordinate employee work; train and motivate, monitor and evaluate performance of a warehouse team
• Ensure team members’ abilities to accurately perform essentials functions of the warehouse jobs while fostering a high degree of morale within the team
• Provide appropriate level of hands on instruction and direction to ensure employees have clear path to operational success
• Manage Warehouse activities to include supporting and achieving all department KPI's
• Manage Warehouse activities to ensure proper resource utilization - minimum overtime
• Ensure Warehouse expectations are communicated daily via department stand up meetings

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Maintain a personnel structure and staffing level to accomplish the warehouse distribution goals while ensuring the department cross training model is achieved
• Assist in the recruiting, hiring, promoting and terminating processes, as needed
• Review employee performance and provide feedback and suggestions for improvement
• Develop and maintain a continuous training and cross training program to accomplish the warehouse mission in a safe, effective manner

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• High school diploma or equivalent required
• 3 to 5 years of experience in warehousing, shipping/loading in a distribution environment, with 2 years of direct supervisory experience
• Certified to operate warehousing equipment including forklift, reach truck, and electric ride on jack-high focus on personnel safety policy adherence
• Knowledge of occupational hazards and safety precautions
• Strong working knowledge of company WMS and computer proficiency to utilize time and attendance system and Google G Suite office applications
• Knowledge of bar code technology, voice-directed order selection, and electronic data interchange preferred

• Any offers of employment are contingent upon passing a required background check

Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.