Warehouse Manager

Position Description:

Perform functions to direct activities related to shipping and receiving, warehousing, and distribution processes including the management of personnel and inventory accuracy, driving efficiencies, and reducing costs.

Primary Responsibilities:

• Monitors warehouse inventory, ensures order accuracy fulfillment, confirms FEFO (first expired, first out) process, and drives productivity levels
• Verifies data integrity of Adage and Whistle inventory reports resolving errors as needed
• Establishes best practices and optimizes warehouse space through continuous improvement programs and strategic planning
• Ensure all warehouses maintain a level of cleanliness and organization
• Coordinates the staging of packaging materials based on production needs
• Responsible for the daily scheduling of warehouse personnel to ensure proper staffing and adjust warehouse and drivers as needed
• Manages and reports weekly and monthly on performance and KPIs
• Monitors fulfillment rates and error logs and takes appropriate actions or process changes to optimize results
• Works with maintenance for completion of all necessary repairs to ensure tasks can be performed safely and efficiently
• Develop standard operating procedures and ensures follow-through in line with KPIs to safeguard improvement within all functions of the warehouse operation
• Conducts weekly verification of finished product inventory, internally and externally, resolving discrepancies as needed
• Authorizes product release from internal and outside storage for fulfillment of orders and oversees the inbound material and trailer inspections
• Participates in the year-end auditing process by gathering, verifying, and reporting inventory data to the financial team
• Performs other duties as assigned

Supervisory/Management Responsibilities:

• Oversees the employee experience through recruitment, dismissals, counseling, and motivating staff
• Directs the administration of timecards and approval of time off requests, in respect to business needs
• Manages employee participation and adherence to food safety and employee safety programs and policies
• Educate staff by orienting and training employees on company rules, safety, and job functions
• Guides the enforcement of systems, policies, and procedures consistently and fairly
• Resolves personnel issues per company guidelines and policies

Requirements:

• Bachelor’s degree related to Business, Logistics, or Supply Chain, or equivalent work experience
• 3 or more years of warehouse or dock experience including personnel management
• Experience working with an ERP or WMS software and proficiency in Microsoft Office and database programs specifically Excel including pivot tables, graphs, and manipulation of large data sets
• Strong communication, negotiation, and analytical skills
• Must be able to speak, read, and write English proficiently
• Detail-oriented with strong organizational and planning skills

Physical requirements:

• Able to withstand walking and standing 40% of the time
• Able to lift up to 50 pounds daily, over 50 pounds occasionally

Competencies:

• Problem Solving/Analytical: Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, and understands the difference between critical details and unimportant facts
• Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds the root cause of quality problems, owns/acts on quality problems
• Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development
• Communication: Able to articulate complex matters and talk professionally with various levels of individuals, demonstrates good listening skills, builds strong relationships, is flexible/open-minded
• Action Oriented: Understands the sense of urgency and takes appropriate actions to get things done
• Forward Thinking: The ability to anticipate the implications and consequences of a situation and take appropriate action to be prepared for possible contingencies