Warehouse Management Systems Administrator

Job Type
Full-time
Description
Certco, Inc in Madison, Wisconsin is seeking a motivated Warehouse Management Systems Administrator to help manage the implementation of a new Warehouse Management System. Are you someone that wants to play a big part in a company's success? Do you want to work in a fast-paced and engaging distribution environment? Would you like to join a team that really cares about its employees? If so, please keep reading about this grocery distribution job!
This WMS Admin position earns a competitive salary. We offer premium low-cost insurance, including health, dental, vision, STD, LTD. Additionally, we offer a generous 401k match and profit sharing, flex spending account (FSA), and paid time off. We also have a robust wellness program that includes an on-sight trainer and gym, gym reimbursement, smoking cessation program, on-sight flu shots, 10-minute chair massages, and on-sight chiropractic care that comes in once a week. We sponsor walks, runs, and sports teams as well as company events like picnics, Christmas parties, and paid-for pro soccer games to name a few. If this sounds like the right opportunity for you, apply today and join our supply chain operations!
ABOUT CERTCO, INC
We are a wholesale grocery distributor that proudly supports small business grocers. As an all-in-one company, we take care of our clients' grocery deliveries, IT needs, accounting services, advertising/marketing support and serve as consultants. Groceries are our business, but we offer so much more! Since our humble beginnings in 1930, we have grown to multiple warehouse locations and service over 200 stores throughout Wisconsin, Illinois, Minnesota, and Iowa. Every day, we provide the services and insight needed to help our clients be more successful, profitable and allows them to have more time to spend with their families.
We are a company that bets on our employees and invests in them. Everyone here feels important and is valued the same. We really appreciate our staff and the experiences and skills they bring to our company. For our amazing team, we offer a robust benefits package as well as an amazing company culture and many opportunities for advancement.
Requirements
Implementation Scope

• Acquire deep knowledge of the WMS functionality through super user training and hands-on during the implementation process.
• Gain a firm understanding of the operational process currently being followed in daily operations.
• Provide support to the operational team in the preparation of the facility, specifically as they relate to the WMS implementation.
• Play an active role in the Business Review Summit (BRS) to ensure all the main processes are covered.
• Assist the implementation team throughout the testing cycles and participate in solving issues or debugging a process.
• Master the servers and network configuration as well as WMS client deployment and upgrade.

Ongoing Responsibilities

• Monitor all integration touchpoints between the different systems and troubleshoot all issues.
• Provide first-level internal support to the WMS super users and other operators.
• Resolving day-to-day user issues (only reverting to customer support desk if requirement is outside normal operational issues)
• Documenting and logging all support issues.
• Acting as a single point of contact between the warehouse operators and the SNS support desk
• Perform testing on bugs or issues.
• Deploying patches or fixes.
• Maintain the production environment and configure the system to meet changing business requirements including the introduction of new sections within the warehouse.
• Monitors and manages the WMS database including scheduled archives for historical data, fine-tuning the database server when needed, memory allocation.
• Capability to generate and modify reports on an ODBC-compliant tool (Crystal, Cognos, Excel, etc.)
• Test new functionality as they are being introduced in the testing/training environment and support the end users when they are ported to production.

Required Technical Skills

• Experience with an RDBMS such as SQL Database server, preferably with the Database server implemented with the WMS. A DBA certificate would be a plus.
• Ability to design and configure reports using ODBC tools such as Crystal Reports, Cognos, Excel, etc.
• Knowledge of MS Office applications, particularly Excel and Word.
• Is regular in attendance and complies with the Company Attendance Policy

General Skills

• Strong leader with the ability to control and enforce procedures within the operations.
• Strong analytical skills with the ability to react quickly to issues arising from within the operations.
• Strong follow-up and communication skills regarding the WMS users and the customer support desk.
• Experience with business-critical applications.
• Experience within a similar warehouse environment would be a plus.
• Experience implementing, using, or maintaining a WMS with RF functionality would be a plus.

Education and Experience

• Bachelor's degree in a Management Information Systems (MIS), Computer Science (CS)/Computer & Information Science (CIS), or IT related field or related experience
• 4+ years' experience in development and support of WMS applications, preferably Infor WMS.
• Grocery or Food & Beverage distribution is preferred.
• Minimum 2+ years' experience working with a tier -1 full scale Warehouse Management system.
• Advanced SQL skills/acumen including software development methodology. Systems integration experience also preferred.
• Excellent written and verbal communications skills to facilitate communications between and among highly experienced business and IT associates.
• Excellent analytical, problem solving, design and development skills.
• Excellent organization skills and attention to detail, including the ability to prioritize and manage a variety of complex tasks and activities.
• Ability to understand the long-term ("big picture") and short-term perspectives of situations.
• Ability to work in a fast-paced, team-orientated, collaborative, and cross-functional environment.

Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary Description
$85,000 - $135,000 Per Year