Warehouse Associate-Logistics

Job Description
Warehouse Associate-Logistics - Distribution Center Team
Location: Hanover, Maryland
Role: Full-Time (with great benefits package)
Job Description

• Communicate with the Hub Manger to ensure all tickets for OEs/WTs are "dropped" to the floor for processing.
• Order cut-off management/COD order management.
• Balance workload across team members.
• Work with CE Hub Manger to assist with scheduling 3rd carriers for product deliveries.
• Ensure RMs in "Picked" status have scheduled pick-ups.
• Research/resolve Order Drop Manager exceptions (Zero Picked Orders, Orders Skipped on Drop, and Ship Complete Hold Orders).
• Ensure timely responses to internal and external customers via email (Shipping/WT email mailboxes).
• OE/WT research/POD research.
• Assist CE Hub Manger with Open Order Reports (CSD - ICRZT TWL Outstanding Order Report).
• Generate daily productivity report and record transactions in location specific Productivity Tracker spreadsheet.

At Carrier Enterprise (CE), we proudly distribute industry leading Carrier, Bryant, Payne and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies, and accessories. As a joint venture between Watsco and Carrier, we are part of one of the largest HVAC Distribution Network in North America. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada. We strive to deliver the best products with best-in-class customer service.
Mission:At CE, our associates create an exceptional customer experience by providing innovative solutions to propel business forward. We accomplish this by exemplifying our core values...safety, integrity, teamwork, innovation, service-minded, and community oriented.
About Us
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Find out more about CE at www.carrierenterprise.com.
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Requirements

• Receives shipment, reviews details shipping and handling documentation
• Scans received materials and inspects for accuracy and damage, documents shipment details and reports on items received in the CE inventory system
• Stores materials/equipment
• Upholds environmental health and safety standards
• Works closely with internal customers Store Associates and Sales Managers)
• Provides excellent customer service to external customers (mechanical contractors; dealers, owners)
• Requires forklift driving and handling to load and unload product
• Follows safety procedures and training to ensure a safe and productive work space
• Willing to work a daily schedule from approximately 3pm (some teams may plan a work schedule that can flex to support the business needs.)
• May have opportunity for day shift if noted as well
• High School diploma or GED required
• Minimum 2-3 years of warehouse operational experience
• Experience in the HVAC or similar industry supporting parts and material is preferred, but not required
• Good communication (written and oral) and interpersonal skills
• Basic computer skills
• Proven commitment to customer service and a safe work environment
• Must be team-oriented and willing to work with a diverse group of co-workers
• Pre-employment Background and Drug Screen required for all hires

Full-time role, with a great benefits package, PTO, Paid Sick Time, Education Tuition Reimbursement and annual incentive plan
Learn more about our company and team at www.carrierenterprise.com and www.watsco.com