Warehouse Assistant Supervisor

Montgomery County Public Libraries (MCPL) is seeking a highly motivated, efficiency-oriented, and collaborative Warehouse Assistant Supervisor to supervise delivery and receiving operations for the Collection Management unit. This position reports to the Collection Manager and serves as part of the Collection Management team along with the Head of Cataloging & Processing and the Head of Acquisitions & Interlibrary Loan.

Bilingual applicants are encouraged to apply. Additional multilingual pay may be available after successfully passing a multilingual examination.

About Montgomery County Library System:

MCPL has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1 million diverse customers.

Approximately 500 engaged and passionate staff provide services in 21 public library locations and in community engagement using direct outreach and virtual assistance. MCPL is an open, inviting, and vital gateway to the information, ideas and enrichment that strengthens our county. A diverse, highly qualified staff continually assesses community needs and interests to support, encourage and inspire our customers.

MCPL believes in the right of all to learn and to grow. We value intellectual freedom, accountability, quality service, diversity, fairness, professional ethics, integrity of information and respect for our customers, our community, and ourselves. We are a learning organization that functions openly by exploring new ideas and using the collective talent, knowledge, and creativity of employees at all levels.

The Montgomery County Public Library System is committed to the full inclusion of all qualified individuals. MCPL values diverse perspectives, lived experiences, and cultures. MCPL encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply. As part of this commitment, MCPL provides reasonable accommodations for persons with disabilities to participate in the job application or interview process and/or to perform the essential functions of the position.

Successful Candidates will:

• Demonstrate commitment to diversity, equity and inclusion (DEI) practices in public service.
• Value building collaborative relationships with vendors, other county departments, as well as colleagues across MCPL.
• Be responsive to the emerging needs of Montgomery County residents, developing and delivering programs and services that reflect the unique needs of diverse populations.
• Be an effective communicator, customer service oriented, and a committed public servant.
• Provide exemplary service to all library stakeholders.
• Be task-oriented in leading a team to fulfill projects, operations, and services in a timely manner.
• Value problem solving and strategizing solutions.
• Create and organize procedures, workflows, and processes that support efficient daily performance of MCPL’s Collection Management division.
• Readily grasp new technologies and platforms.

Essential Duties/Major Responsibilities:

This position is responsible for supervising the day-to-day operations of Libraries’ Collection Management Warehouse, including:

• Supervising a Supply Technician and Driver/Clerks who receive, open, and verify deliveries of new library materials to the warehouse loading docks, totaling more than 250,000 new items per year.
• Supervising a team of sorters who sort materials for distribution between library branches to fulfill customer materials requests and to return materials to their owning branch library
• Supervise and coordinate the work and schedules of a team of Driver/Clerks who conduct inter-branch deliveries of library materials to and from all 22 MCPL branch locations
• Supervise and ensure proper receipt of new materials in Libraries' Integrated Library System (ILS)
• Coordinate the maintenance of Libraries' fleet of delivery vehicles (4 non-CDL trucks and a cargo van)
• Responsible for maintenance of the warehouse facility itself
• Ensure sufficient staffing for all above activities and schedule substitutes as necessary to ensure the success of library warehouse operations and prevent backlogs that might negatively impact public library service

This position maintains records of shipments received at the warehouse; and works with the management team to initiate claims for damaged merchandise. Regularly inspects warehouse areas to ensure clean and safe working conditions are maintained and ensure compliance with warehouse operations and security procedures.

All MCPL positions may include day, evening, and weekend hours, but this position will be scheduled primarily Monday-Friday between the hours of 7am-5pm.

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Education: Completion of high school or High School certificate of completion recognized in the State of Maryland or GED.

Experience: Three (3) years' experience in performing and leading others in general warehouse duties involving the receipt, movement, storage and preparation for delivery of merchandise or three (3) years of relevant support work in a library or other similar setting, one (1) year of which must have been comparable to a Library Assistant II, or a combination thereof totaling 3 years of relevant experience.

Equivalency: An equivalent combination of education and experience may be substituted

Licensure: Possession and maintenance at all times of a valid Driver’s License.

There are no preferred criteria for this position. All applicants will be reviewed by OHR for minimum qualifications. Applicants who meet minimum qualifications will be rated "Qualified," placed on the Eligible List, and may be considered for interview. Selection for interviews will be given to applicants with experience in the following:

• Supervisory experience assigning work to subordinates; leading by example and training employees on proper work methods; and checking work in progress and upon completion.
• Experience preparing employee time and attendance reports; reviewing and evaluating employee work performance, and recommending appropriate action for resolving problems and decisions on personnel matters; coaching employees on job performance and policies and procedures.
• Experience of maintaining shipment records of orders, initiating claims for damaged or missing materials. Directing and participating in periodic physical inventory of incoming shipments and electronically recording information about materials received in an electronic database system.
• Experience working with maintenance staff reporting and following up on building issues, such as cleaning, HVAC, plumbing, and electrical repairs.
• Experience overseeing a mailroom, stockroom, warehouse, or other receiving facility.
• Experience complying with financial policies and procedures, including cash handling and/or basic accounting.
• Experience with logistics of a fleet of delivery vehicles (trucks, vans, etc.), scheduling routes, vehicle maintenance, etc.
• Experience writing documentation of workflows and tracking workplace efficiency, utilizing available technology.
• Language skills in Spanish and/or Chinese