Waiter/Waitress

What you get to do:

• Interact with guests by greeting and providing excellent service
• Provide prompt, proper service to guests as set forth by management to ensure guest comfort and satisfaction
• Review daily specials, explain menu items, make suggestions and recommendations, take orders and ensure the orders are filled in a timely manner
• Check and ensure appropriate drinking age and monitor guest consumption of alcohol, following all company and state guidelines
• Operate cash register for cash or credit card transactions
• Ensure that all food and beverage served are of the quality set forth by the management as designated by the recipes
• Review daily specials, take orders and ensure the orders are filled in a timely manner
• Set up and clear tables in assigned areas
• Perform side work, which includes many cleaning duties and stocking
• Keep all work areas and stations clean, orderly and sanitary
• Perform other duties as assigned

What it takes to succeed

• At least 18 years of age
• Comfortable and able to work with all food types, including food allergens in any dining facility
• At least 3 years serving experience in a full service restaurant
• Strong written and verbal communication skills
• Able to communicate effectively with ambassadors, guests and leadership
• Able to provide exceptional guest service
• Excellent cash handling skills
• Able to learn and effectively use computerized guest order system
• Able to complete and successfully pass required SafeStaff training
• Able to complete provided Responsible Vendor Training (Alcohol)
• Able to maintain composure in stressful situations, multitask, make quick decisions, troubleshoot problems with training, and adapt to changes in a fast-paced work environment
• Able to push/pull up to 55 pounds
• Able to lift and carry up to 55 pounds
• Able to stand for entire shift, up to 8 hours
• Able to move freely around work areas
• Able to bend, reach, twist, and turn with complete flexibility
• Able to work in a team environment
• Comfortable with completing all cleaning duties, including use of cleaning chemicals
• Available to work varying shifts/hours based on park needs, to include opening, mid, and closing shifts; night events, weekends, and holidays

What else is important:

• Previous full service restaurant experience preferred
• Bilingual preferred