JPMC is looking for an experienced Wage Garnishment Analyst to process and reconcile our Wage Garnishments in coordination with our third party vendor. This position will focus on garnishment compliance, and timely processing of court orders and responses. The Wage Garnishment Analyst will have good communication and organizational skills, attention to detail and the ability to prioritize. This individual will provide quality support and case management services to employees and key stakeholders.
Job responsibilities
- Researching, analyzing, and resolving payroll related issues associated with multiple types of Wage Garnishments and State requirements
- Strong experience with administration and processing of Wage Garnishments calculations and rules in accordance with federal and state laws
- Ability to effectively partner with ADP to ensure garnishments are set up appropriately in payroll system
- Maintains confidentiality related to employee’s garnishment information
- Responds to garnishment related inquiries from internal and external customers on status and other general inquiries
- Proven ability to communicate verbally and in writing with internal and external customers and with all levels of employees
- Ability to troubleshoot issues/errors and provide solutions
- Perform quality reviews to test adherence to established policies
- Analyze output from audits and be proactive in researching areas of concern by following through on analysis and recommendations for improvements
- Advanced understanding of garnishment calculations related to payroll processing
Required qualifications, capabilities, and skills
- Minimum of 3 years of processing garnishments
- Intermediate to advanced Microsoft Excel required
- Ability to work independently with an attention to detail
- Strong problem solving skills
- Oracle HCM Experience required
- Notary Public preferred
- Experience in large multi-state payroll and garnishment environment
ABOUT THE TEAM
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.