Address
Form of work We are looking for a VUI Designer who can:
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- Produce call flows, prototypes and conversational user interface specifications
- Self-driven in conducting voice UX research and testing efforts, speech tuning when necessary
- Analyze real usage data and provide educated voice experience optimization advice .
- Have a command of the conversational/omni channel interaction design
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- 5+ years of professional experience in voice/VUI Design
- Bachelor's Degree or equivalent professional experience
- A working understanding of speech and language technologies
- Expertise in modeling state driven architecture
- Expertise in voice and DTMF grammars and Tuning.
- Experience with AVAYA, Nuance systems and their integration
- Experience with cloud technologies like Amazon Connect/Polly experience is a plus
