Job Description
• Schedule, coordinate, facilitate, and set up VTC requests/sessions both secure and un-Secure
• Provide Senior-level presentation support for 8 HQ AFRC VTC-enabled conference rooms at various locations around the base.
• Coordinate presentation requirements for conference room users, presents PowerPoint and/or other presentation support through use of multimedia systems in these rooms.
• Provide technical support to customers on presentation capabilities and requirements for the conference rooms.
• Assist in scheduling of rooms for presentation support.
• Assist with setup of VTC call sessions on HQ AFRC VTC hub.
• Conduct basic trouble shooting, and coordinate with VTC Operations Chief on any issues which require resolution; includes testing with other AF units.
• Configure systems, multimedia devices and peripheral equipment.
• Support on-site maintenance from vendors.
• Serve as equipment custodian for all installed equipment in 8 HQ AFRC VTC-enabled conference rooms.
• Knowledge of various AV technologies and software.
• Knowledge of Cisco Telepresence devices.
• Experience with Microsoft Office (Organizational Mailboxes and Calendars).
• Knowledge of GVS scheduling.
Must have an active Secret clearance
8570 certification required; IAT Level 2 certification is required.