VP of Applications

Why Milan Laser Hair Removal?
Milan Laser stands as the largest and most premier laser hair removal company in the nation. We are also honored to be a recipient of the prestigious Best Places to Work in Omaha2024 award, a testament to our commitment to excellence and exceptional culture! With 330+ current locations throughout 35 states and plans to expand into a national brand, this is a very exciting time to join the Milan team!
Because it's fun and progressive. We're not like other companies where you're just a number. We are seeking independent thinkers who can add true value to our team.
Because, benefits. Milan will take care of you with paid vacation, 401k, full health, dental and vision. Oh and free laser hair removal. You won't find that at other corporate gigs.
Because, growing is good. We're always expanding, improving and looking for people ready for a challenge. Our team members learn the business from the inside-out and as our business grows, the opportunities abound.
Our team members learn the business from the inside-out and as our business grows, the opportunities abound.
Position Summary:
The VP of Applications is accountable to design new and existing technology architecture solutions
across the company to support the overall future business and technology strategy. This role helps
shape the technology investment planning and participate in the building department, and
enterprise level roadmaps. This works across all departments with the executive leadership, PMO
and technology teams, business stakeholders, implementation partners and application vendors to
shape overall solution architecture. This role takes on a leadership role to select, design, re-design,
and implement software solutions ensuring they meet existing and future business requirements.
Status: Full-time, Onsite - not remote
Location: Omaha, NE
Responsibilities Include:

• Domain expertise in the retail or medical sectors and experience in delivering enterprise scale CRM platforms (Salesforce)
• End-to-end architectural experience from front-office consumer facing applications through to back-office inter-system applications and administrative applications and how they all integrate
• Understanding of large-scale transactional systems
• Experience of high scale and resilient architectures
• Detailed understanding of the security aspects of a web-based applications
• Proven experience as leader and systems architect to design and deliver complex omnichannel, enterprise-level software solutions using best practices and methodologies

Architecture:

• Review and analyze the efficiency of existing application architecture and processes
• Develop strategies for short term improvements and multi-year delivery plans in order to increase sustainability and prepare for future expansion
• Guide future solution architecture considering application components, integrations, infrastructure, data flow, security, budget and legal compliance viewpoints
• Collaborate with executive leadership on technology investment strategy to meet business goals; establish baselines and benchmarks to measure against
• Continuously stay up to date on current industry trends and utilize findings to provide recommendations to leadership accordingly about implementations of new solutions, business processes and new organizational structures
• Provide gap, risk, and impact analysis, and mitigation strategies
• Identify reusable solution components
• Facilitate and conduct proof-of-concept activities
• Provide specifications and measures according to which the solution is defined, managed, and delivered
• Utilize deep understanding of architectural standards, frameworks and applied principles
• Build architecture diagrams and create business architecture models
• Guide transition from current state to future architecture

PMO Support:

• Support the PMO team with the project intake and prioritization process
• Assess scope of multiple initiatives to understand and determine how they fit into the overall architecture and business priorities
• Aid the estimation and planning with technical LOE definition and capacity planning
• Define the end-to-end architecture and ensures the detailed design and development remains consistent with the overall architecture of the project
• Provide input on technical dependencies and scalability
• Consult and provide recommendations during the design phase
• Take leadership role during solution delivery as needed

Operational Support:

• Support Change Board reviews by effective assessments for various change initiatives
• Collaborate with the technology teams on architectural topics (best practices, solutions, new technologies, reusable components, etc.)
• Develop and lead performance management and efficient capacity planning
• Identify opportunities and help develop enterprise-wide best standards
• Support disaster recovery planning and mitigation efforts
• Support the development of efficient monitoring
• Provide ongoing training, mentoring and technical guidance to the technology team

Qualifications and Education Requirements:

• 5+ years in omnichannel retail/medical industry
• 7+ years of enterprise architecture experience
• 5+ years in enterprise portfolio planning and project management
• 10+ years of IT experience related to application management, business and system analysis and design
• Skilled in methods to define business values, connect technology with measurable deliverables and shape solutions on budget, on time
• Strong negotiator and facilitator
• Excellent communicator; Able to effectively influence and present complex solutions to technical and non-technical audiences at all levels of the organization.
• Excellent collaboration skills, effective at building consensus across the various departments
• Thorough understanding of various SDLC methods (Waterfall, Agile, etc.)
• Skilled coach, mentor and influencer
• Can easily adapt to fast paced, constantly changing environment

Benefits Include:

• Medical, dental, vision, disability and life insurance with in 30 days
• Unlimited PTO - work with your manager and take time as needed
• 7 Paid holidays that we are closed
• $50 cellphone stipend paid out monthly
• 401k retirement plan with vested 4% employer match after 90 days
• Career advancement opportunities + culture/environment
• Employees and their spouse or legal partner receive free laser hair removal services

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.
Equal Opportunity Employer