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WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve-our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver's homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado's most vulnerable citizens.
JOB SUMMARY
The Volunteer Sr. Specialist is responsible for actively recruiting, selecting, orienting, training, and placing volunteers within the Meal on Wheels Program, communicating with ANS departmental staff and the Volunteer Services staff. The Volunteer Sr. Specialist maintains data and participates in planning, implementing, and evaluating the MOW volunteer program to ensure efficient delivery of services. Actively manages a 600 - 800-member volunteer base matching them to open route deliveries daily.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conducts ongoing follow-up with potential and current volunteers.
- Develops and manages volunteer policies, procedures, and standards for volunteers.
- Provides ongoing staff support to volunteers, volunteer stations, including program volunteer coordinating units, providing consultation and technical assistance in the effective development and management of volunteers.
- Maintains a volunteer base of 600-800 volunteers.
- Organizes and participates in volunteer recognition programs and special events.
- Serves as the central point of contact for communication with volunteers.
- Maintains all data for volunteers and is responsible for all correspondence and/or reports concerning volunteers, volunteer coordinating units and program activities.
- Communicates concepts and goals of Volunteers of America and the Aging and Nutrition Services Volunteer Program to volunteers and volunteer coordinating unit personnel, as well as ensuring compliance by volunteers with the policies and procedures of the agency and all regulatory agencies and funding sources.
- Participates in program planning development, implementation, and program evaluation.
- Establishes and maintains contact with a wide variety of community organizations through speaking engagements, community meetings, and other appropriate functions.
- Coordinates program publicity and public relations, including press releases.
- Participates in community outreach opportunities such as fairs, festivals, local markets, and organizations.
- Works pro-actively with staff to provide accurate information and assistance to volunteers.
- Produces program newsletter; responsible for content, writing and editing.
- Performs all other duties as assigned.
Requirements
MINIMUM QUALIFICATIONS
- Associate degree in related field or equivalent relevant experience.
- One year supervisory or administrative experience.
- One year experience in volunteer administration or service as a volunteer.
- Own transportation, valid Colorado driver's license and state- mandated automobile insurance.
- Willingness to flex schedule to work evenings and weekends to accommodate the needs of the job.
KNOWLEDGE & SKILLS
- Proficient in the use of Microsoft Office Suite software and databases.
- Strong oral and written communication skills.
- Good organizational skills.
- Poise and diplomacy in contact with the agency, clients, donors, other service providers and all regulatory agencies and funding sources.
- Comfortable with public speaking and working with a senior diverse population.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
- While performing the duties of this position the employee is regularly required to answer a high volume of telephone calls.
- Deliver meals to clients as needed and may need to lift up to 25lbs. repeatedly during deliveries.
- Travel utilizing personal vehicle may be required.
- Extended periods at a desk may be required.
- The noise level is usually low to moderate.
EXPECTED HOURS OF WORK
Full time M-F 7:30am-3:30pm
PAY RANGE:
$22.00-$24.00/hr
Hourly/Nonexempt
Benefit eligibility is based on job type/status.
Vacation Time
Separate Sick Time
Paid Holidays
Floating Holidays
Personal Days
Volunteer/Wellness Day
Tuition Assistance
Pension Plan
403b Retirement Plan with Agency Match
Health, Dental, Vision, Pet Insurances
Life Insurance
Accident Insurance
Long-Term Disability
Employee Assistance/Work Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Fully Company Paid Unlimited Mental Health Benefits for Employees on the VOAC Health Plan
Volunteers of America is an EEO/AA Employer
POSITION WILL REMAIN OPEN UNTIL FILLED
