VMware/Windows Server Administrator

Company Overview:

Berry Solutions Group is a leading IT Managed Service Provider specializing in delivering comprehensive technology solutions and exceptional support to businesses of all sizes. With a strong commitment to customer satisfaction and technological excellence, we are dedicated to ensuring the success of our clients through innovative IT solutions.

Position Overview:

As a VMware/Windows Server Administrator at Berry Solutions Group, you will be a key member of our IT support team, responsible for managing and maintaining our clients' virtualization and Windows server environments. You will play a pivotal role in ensuring the reliability, security, and performance of our clients' critical systems.

Key Responsibilities:

• VMware Administration:
  • Deploy, configure, and manage VMware virtualization infrastructure for clients.
  • Create and maintain virtual machines, templates, and snapshots.
  • Monitor and optimize the performance and resource allocation of virtualized environments.
  • Troubleshoot and resolve VMware-related issues promptly.
• Windows Server Administration:
  • Install, configure, and manage Windows Server operating systems for clients.
  • Maintain and administer Active Directory, including user and group management, group policies, and security settings.
  • Monitor server health and ensure the availability of essential services.
  • Implement backup and disaster recovery solutions for Windows Servers.
• Client Support:
  • Provide remote and on-site support for clients, addressing IT issues and ensuring high availability of their systems.
  • Communicate effectively with clients to understand their IT needs and offer solutions.
  • Proactively identify opportunities for IT improvements within client organizations.
• Security and Compliance:
  • Implement security measures and best practices to protect client environments.
  • Assist clients in compliance efforts and audits related to their IT infrastructure.
• Documentation and Reporting:
  • Maintain accurate documentation of client system configurations, procedures, and policies.
  • Generate reports on system performance, capacity, and security.
  • Create playbooks and statements of work for client solutions.
• Time Management:
  • Accurately document daily time entries in weekly timesheets.
  • Effectively work with various client environments.

Qualifications:

• Previous experience working for an IT Managed Service Provider.
• Bachelor's degree in Information Technology, Computer Science, or a related field, or 10+ years of equivalent work experience.
• Proven experience as a VMware/Windows Server Administrator, with a minimum of 5 years in a similar role.
• VMware Certified Professional (VCP) certification or equivalent is highly preferred.
• Strong expertise in Windows Server operating systems and Active Directory.
• Familiarity with SAN/NAS systems, storage management, and backup solutions.
• Exceptional troubleshooting and problem-solving skills.
• Effective communication and teamwork capabilities.
• A commitment to staying updated on industry best practices and emerging technologies.
• Strong ability to create clear and accurate client documentation.
• Willingness to assist other team members when necessary.

Additional Skills and Experience:

• Experience in administering Linux or Unix.
• Familiarity with alternative hypervisors such as Hyper-V and KVM.
• Strong understanding of networking and security.
• Knowledge of ConnectWise Manage and ConnectWise Automate.
• Understanding of AWS and Azure Cloud Services.
• Ability to program or create shell scripts.
• Strong organizational and multitasking skills.
• Familiarity with ITIL methodologies, particularly with respect to ITSM solutions and Change Management.

Key Competencies:

• Customer Centricity: Identify opportunities to improve the client experience and recommend positive changes.
• Communication: Clearly articulate objectives, goals, updates, etc., to clients and the team.
• Strategic Thinking: Utilize problem-solving to address short-term challenges while developing plans for long-term growth.
• Team Leadership: Drive the development of the team and clients, take accountability, recognize excellence proactively, and integrate with the BSG culture.

Benefits:

• Medical, Dental, Vision.
• Quarterly Bonus based on Company performance.
• Retirement Plan Options.
• Paid Time Off.
• Holiday Observances.
• Professional development opportunities, including certifications.
• Collaborative and dynamic work environment.
• Opportunities for career advancement within a growing IT Managed Service Provider.

If you are a skilled and motivated VMware/Windows Server Administrator seeking to join a top-tier IT Managed Service Provider and contribute to the success of our clients, we invite you to apply. Please submit your resume and a cover letter outlining your relevant experience and qualifications.