Visitors Center Cashier

Job Summary:

The Visitor Center On-Call Cashier welcomes visitors, processes admissions and memberships, and makes sales of Gift Shop merchandise. The On-Call Cashier may be the first and or the last face a Garden visitor sees, so a friendly, welcoming demeanor is absolutely required. The position also requires the ability to correctly and reliably handle cash, including making change, and make efficient credit card transactions, provide visitors with

accurate Garden and Museum Hill information, and give concierge-level treatment to all visitors. The On-Call Cashier position demands professionalism and excellence in customer service. The On-Call Cashier will work hours as needed when other Cashiers and Head Cashier are sick or unable to cover their shift. The On-Call Cashier may work sporadically throughout the year, and will keep the Head Cashier and Director of Operations aware of their continued availability to work.

Essential Responsibilities:

· Works as a team with other front desk employees to assure timely and smooth admissions and Gift Shop sales transactions with customers

· Learns and stays familiar with the Gift Shop inventory to assist customers as needed

· Communicates in a welcoming, informative manner with all Garden visitors and outside inquiries

· Cooperates with fellow Garden staff members to accomplish other tasks and projects at the Garden

Additional Responsibilities:

• May be required to work a 4- or 8-hour shift, as needed
• Helps keep Visitor Center neat and clean, vacuuming, sweeping and dusting as needed

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Competencies:

· Friendly and warm personality with strong customer service skills

· Maintain professional demeanor under pressure

· Clear communications in-person and by phone

· Strong ability to follow detailed procedures

· Ability to reliably maintain a set schedule

· Point of sale, computer and database experience

Education Requirement

· High School Diploma or GED

Experience Requirement

· Minimum 2 years’ experience in retail sales

Preferred Knowledge, Skills, and Abilities:

• Working experience with a CRM (Altru)
• Bilingual (Spanish)

Special Requirements:

· Valid New Mexico Driver’s license.

· May be required to work weekend or evening hours or on holidays.

Physical Requirements:

· Must be able to lift 30 lbs.

· Must have good hearing and vision, and be able to stoop/kneel/reach.

Working Environment:

• Work is primarily performed in an office environment.

Equal Employment Opportunity:

The Company is committed to Equal Employment Opportunity. It is our policy to encourage and support equal employment opportunity for all associates and applicants without regard to gender, age, race, color, creed, religion, national origin, ancestry, citizenship, sexual preference or orientation, gender identity, spousal affiliation, marital status, military/veteran status, handicap or disability or membership in any other protected group.

Americans With Disabilities Act:

Applicants as well as employees who are, or become, disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

To Apply:

Please send your resume and cover letter as attachments via email to hr@santafebotanicalgarden.org and include “Visitor Center On-Call Cashier” in the email subject line. Applications will be reviewed immediately until the position is filled.

Mission Statement:

The Santa Fe Botanical Garden celebrates, cultivates and conserves the rich botanical heritage and biodiversity of our region. In partnership with nature, we demonstrate our commitment through education, science, conservation, community service, presentation of the arts, and the sustainable management of our public garden. For more information, visit us online at santafebotanicalgarden.org.

Job Types: Part-time, Seasonal

Pay: $14.60 per hour

Expected hours: No more than 20 per week

Benefits:

• Paid time off

Shift:

• 4 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• Santa Fe, NM 87505: Relocate before starting work (Required)

Work Location: In person